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June 2023 by Paige Ogburn
Absolutely love banking with CCUF. The entire staff is knowledgeable and friendly. A big thank you to Dakota Watkins for being our go to financial expert! We appreciate you and the entire CCUF team!
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May 2023 by Michael Priest
Do NOT trust your money with this financial institution. My card got compromised and over $600 was stolen. I made the dispute claim. They told me it would take up to 3 WEEKS to get my money back. Needless to say, I’m making a deposit today with a different institution. Hope this helps. BEWARE.
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April 2023 by Laura T.
Just an update, it is 48 hours later and Caitlin who said the only way to stop payment is for her to email me a signed and NOTARIZED form, HAS NOT emailed me the form. Thus, she gave me an impossible task and never planned to do her job and email me the form to stop the fraudulent activity. I believe she is the one that didn't place the stop on my account originally and why she is dragging feet on apologizing, solving and fixing the issue. The vendor even told her in writing to reverse the charge. I have moved my 6+ figure account somewhere else. Clearly these employees play in your account and don't take ownership to fix their mistakes. Yet, if 3 people are working at 12:47pm on Monday, you should be able to narrow down who took that call and who failed to stop a payment and FIX IT REGARDLESS! The burden shouldn't be on the customer for your staffing issues or lack of aptitude at performing key job tasks in the banking industry.
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April 2023 by Tommy T.
I have been banking with CCU for 35 years and I have always been a exemplary customer with substantial savings being managed by CCUFL. A problem arose on a separate account and when it was brought to the attention of their bank, we received inaccurate information as to how to have fraudulent activity removed. First, we ask that a stop payment be made on a pending charge. The bank says, that they cannot see it and to call back when and if it posts and instead the bank should have flagged my account and denied payment when it attempted to take the money. The bank failed to make the stop payment. Then, when the payment posted the next day, the bank insisted that they could not reverse the ACH which amounted to over $2500. 1st they insisted that a notarized form had to be completed. Then, they called back and said that there was nothing that they could do. Then, they went back to the original plan, complete the notarized form. Why did they not trust me that the payment was a mistake? CCU insisted that a form would have to be completed, notarized, and sent back to them by COB which by this time and I was out of town on business, it would be impossible to complete. Even the company that posted the inaccurate ACH was asking that the bank reverse/deny the charges and the bank insisted that the only way to reverse the draft was the notarized form which she promised to email multiple times on multiple calls and it never was sent. I have never in my 45 years of banking spoken with a bank and not have the charges reversed when you tell a bank that the payment is fraud or wrong or not your charge. This bank proved to me that they don't care to protect your funds and instead will just payout even if it is fraudulent activity. Paramount, this bank will not value you as a customer, will not own their mistakes, and they will not protect your money. Consequently, I have taken my money elsewhere and I would suggest that you do the same.
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January 2023 by Alfred Trimble
Kendall Burton at the Cordova Branch is always professional, courtesous, always has a smile on her face, always willing to help, she is an assest to the Credit Union.Alfred Trimble
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November 2022 by Tommy Men
Very nice people and very good bank I like it
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May 2022 by Okuhle Rsa
I came across Mrs Mildred when she appeared as a guest on a Forex Podcast in USA. I was listening to and was very impressed with her straight forward approach and the principles of her
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May 2022 by Esoso Malvis
Good experience results on how I make $7000 every week!!! This has been an incredible experience from day one! This wasn't my first time trading but honestly, I didn’t know what to expect when I first joined. After much loss. God walked me through the entire process from start to finish, which was a HUGE plus! They made the entire process so easy and hassle-free! I’m very impressed! I will definitely be referring her to you all. You can start making money through the forex and bitcoin trade. Her name is Mrs. vanessa william. You can reach her via Email:
[email protected]
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April 2022 by BestieYy Yah Naomi
No doubt about Mrs Linda james's the best among all account manager I swear to tell the whole world about her, so why don't you invest with her she's trusted and fast I never believed If I trade with $700 I will have profit of $8000 in 5 working days you are indeed the greatest woman ever God bless you ma'am I will tell all my friends and family to trade with you, you put smile on my face
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December 2021 by john O'Dillon
I would like to thank the entire team at the Pensacola Central Credit Union of Florida for a great experience. Barbara MacNeil helped me first in promoting their services and special promotions and encouraged me to apply. She emailed me an application and upon completion referred me to Regina Mosley at the call center. I had several contacts with Regina which was very warm, helpful and in the end bore fruit. Regina helped to arrange a meeting with Kendall Burton from the Cordova Branch where the loan was finalized. I really felt like I was dealing with family through the entire process. Ms. Burton even helped me to set up an app on my iPhone to access my new accounts and made sure I was comfortable with the app before I left. The experience I had is what a great model of "customer service" should look like. I am indeed a new customer, and I gladly recommend the great folks at Central Credit Union for your banking needs!
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November 2021 by Denise Hibbuf
Central Credit Union is AWESOME! They care about their members and when you need them you are not just a credit score. Central helped me build my credit score up with simple easy steps. Highly recommended! Joy aka Denise Hibbuf
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November 2021 by Narsing Narsing
was scared to trade, because I have been scammed many times, but I had to take one last chance because I heard Mr arnold clark was a very honest person , so I gave it one last trial wow to my greatest surprise what I heard about he was correct, today through Mr arnold clark I have been able to get back all I had lost and earned even more, contact he for the best investment services and you will not be disappointed, I invested $1,000 and got $12,500 in 7days
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November 2021 by Shuaibu Abdul Duzuwa
Appreciation appreciation appreciation, With MRS Gabriella Donald
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October 2021 by Samantha Brown
I'm a new member at Central. I came in for an auto loan and my experience was amazing the process was quick and easy. With the exception of filling out the initial application and finishing paperwork everything was done remotely. Dakota Watkins was a wealth of knowledge and help and really makes sure you get a loan that will work for you and be happy with your financing. 20/10 would recommend them.
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October 2021 by Jen Genzale
I'm a long time customer who encouraged my sons to use this location/credit union. I love the fact that they actually care about every customer and are always friendly, professional and efficient. I've dealt with several banks in my lifetime and, without a doubt, CCUFL is the best of the best. Great people, great experience.
