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January 2024 by Melrose Essentials
this gal made it so easy to upgrade and great teacher..thanks so much.love my new phone.
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January 2024 by Shekeyla Sanders
Pensacola on Pace Blvd. she never on time Boost open, at 10, she never here at 10:30 or 11:00am.Need new workers.
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November 2023 by Mindy Graben
Paid my phone bill lady said it was activated sent me to my car to put a number in and my phone wouldn’t work I went right back to the door to get her to help because she took my money and she had locked door on me I banged on door to get my money back she acted like I wasn’t even there she STOLE my money
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June 2023 by Roderick Penn
Having problems purchasing data. Customer service is not helpful at all.
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June 2023 by Edna Durant
Couldn't be serviced because the system kept going down or working slowly
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March 2022 by Tristica Green
Scott will go above and beyond to fix a phone issue and give you the best price and plan available, he will give you the VIP treatment 100% of the time. If you have a question about Boost mobile he is the man to talk to he really knows his phones. Scott really likes his job you can tell by his impeccable customer service. I was extremely impressed!
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February 2022 by Shellby Howard
Scott who worked here was the best worker ive ever had to deal with here
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September 2021 by Bruh Luuh
Scott is the best!He was very thorough & surprisingly entertaining! Fellow marvel fan & loves Tony Starks. ?He got me suuuuper straight. Great location.
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September 2021 by Chris Woerner
It took a little longer than i expected to get a new service plan going but all in all, not a bad experience. The tech took care of everything i needed.
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April 2021 by crystal austin
Worst customer service I have ever recieved!! I took my daughter's phone to have it switched from another carrier to boost and it took 3 hours and the lady said she was waiting for my daughters update to be completed but didnt !! She reset it right in the middle of us updating it and deleted 5 years worth of memories from her phone as well as the other more experienced lady in the store used very foul language repeatedly in front of me and my daughter. The lady helping us was very inexperienced and the other was her sister that had apparently a little more experience but instead of helping the less experienced lady she decided to run in and out the store trying to flirt with a guy that had stopped in to see her. Then tried to send me away with a phone that wasnt activated becaise they were closing, and when i spoke up and said I didnt sit here for 2 and a half hours and already pay you to not have a phone that my daughter can use and is activated and the more experienced ladydecided the best respose was to say she "didnt have time for f%!#*ing disrespect." Then continued to use the F word frequently and tried to cancel everything they had done but couldn't and she cursed at yhe man on the phone and hung up on him. We Will Never return to that location again and am considering switch all 4 of my lines elsewhere after this complete disaster. This happened at the Pace Blvd location in the same strip mall as the seafood market on Monday April 19th I got there at 5 and left at 8 oclock with my daughter in tears because she lost everything off her phone. Ive done this before and never had my stuff permently deleted but that's what happened because she had no clue what she was doing and the other lady was of no help only concerned with this guy she kept running in and out the store to see. Something needs to be done neither of these women need to touch another phone or be in customer service especially representing any company they have no respect and thinking its ok to repeatedly use the F word in reguards to me in front of my daughter. There are camera's in this location and should be viewed by upper managment.
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April 2021 by Crystal Austin
Worst customer servise I have ever recieved!! I took my daughters phone to have it switched from abouther carrier to boost and it took 3 hours and the lady said she was waiting for my daughters update to be completed but didnt she reset it roght in the middle of us updating it and deleted 5 years worth of memories from her phone as well as the other more experienced lady in the store used very foul language repeatedly in front of me and my daughter. One lady was very inexperi
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February 2021 by Hailey Polk
Tried to run a scam and sealed over $300
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August 2020 by Peter Waite
It was a bit crowded and it was hard to get out of the register line but the prices were good I'm glad I went
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June 2020 by Darion Landrum
This boost has never answered the phone. Been calling since 2020 started and never one answer
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September 2019 by G M Brock
Excellent customer service and care
