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March 2024 by Mindy Graben
I had an appointment this morning was so excited that my fur baby was getting cut then when I got there no one was there 9am appointment time waited till 930 called left message no one answered 11 am now still no return call and no one answered there phone
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February 2024 by Joanne Schultz
They are awesome they take care of my animals they are loving people that work there the owner is awesome I also have them grooming and board when I go away I trust that my baby is well taken care of and love
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February 2024 by Draco
Even though it took a lot longer than expected, the time it is totally worth it to see my dogs coat so smooth and soft and they always come out smelling amazing. Totally worth the time
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February 2024 by Ginger I.
This lady called me a liar and told me that I lied about what type of pet I owned to get a lower price . I don't know how that's possible when you have to take your pet into their Spa and they would see what kind of dog you owned . My dog had mats behind its legs and under its belly and around its neck . When I spoke to one of the guys that worked there he said they did not have a chance to finish cutting my dog because they had workers that left early or didn't show up that day . When I went in and questioned the total because they didn't finish the work the owner started screaming at me . This woman should not be around people or animals. I had to call my husband in because it got so bad I wasn't sure if she was going to release my dogs to me or not . I dropped my dog off at 10:15 and she told me I was late dropping off my dog when my appointment was at 10:30 . They called me sometime in the middle of the day to ask if they could trim my dog because of the mats and I told them yes . I showed up at 3:30 because nobody told me what time they would be done and she said it would be at least another 2 hours . I called again at 5:40 and that's when I was told I could come get them but they were not able to finish the work . I got there at about 6:00 and it looked like they were working on my dog's legs to get off the mats . The lady called me stupid for buying a dog at PetSmart . She said they lied to me about what kind of dog I had . I didn't care what kind of dog I had I got the dog because it was in a little tiny cage and I couldn't let it just sit there . I can't believe anybody would ever put up with the way this lady spoke to me .
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February 2024 by Dennis Mann
We have been grooming our dog monthly at another groomer. My dad came into town with his dog but our regular groomer was booked so we took my dads dog to Blue Poodle. They told me it would take 2 hours over the phone. We dropped dads dog off and 4 hours later he still wasnt done. When they called we went down to pick him up and he smelled like excrement . They had clipped the nails on two of his paws and hadnt clipped the nails on two of his paws. When i called the person who answered the phone just said sorry. Worst grooming experience ever. Do not bring your pet here.
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December 2023 by Tina Pendleton
Always a great job with my Buster
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December 2023 by Jamie Gordon
DO NOT GO TO MS KIM located in Cantonment!This is the 2nd time she has kept my dogs for over 7 hours & nothing is done!!! I dropped them off at 11am today & called to check on them at 5:00pm still NOT ready. I was venting to the receptionist how unprofessional this was & that I’m going to have to take them somewhere else. 7:15 comes still NO call. I called & a guy answers & apologized & said they’re ready. I get there she did NOTHING but bathed them & stated she didn’t like what I said & since I’m going somewhere else she decided not to cut them, SMH So why didn’t you call me so I could come pick them up?! So SHE wasted my time, my dogs time & my gas!!! She constantly has over book appointments & her groomer skills is just mediocre!!! She also gives me racist vibes. so lesson learned!!!
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December 2023 by lakisha jones
I went to pick up a dog for someone.When I say the worst dog groomer in the city!!!!! No kind of customer service skills. She is very very rude and beats people dogs. I use Blue Angel pet salon and they are amazing!!! If you want go service that's will you need to go and leave this no class having crazy lady salon on REd! This salon needs to be shut down..
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November 2023 by Jamie G.
DO NOT GO TO MS KIM located in Cantonment! This is the 2nd time she has kept my dogs for over 7 hours & nothing is done!!! I dropped them off at 11am today & called to check on them at 5:00pm still NOT ready. I was venting to the receptionist how unprofessional this was & that I'm going to have to take them somewhere else. 7:15 comes still NO call. I called & a guy answers & apologized & said they're ready. I get there she did NOTHING but bathed them & stated she didn't like what I said & since I'm going somewhere else she decided not to cut them, SMH So why didn't you call me so I could come pick them up?! So SHE wasted my time, my dogs time & my gas!!! She constantly has over book appointments & her groomer skills is just mediocre!!! She also gives me racist vibes. so lesson learned!!!
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November 2023 by Tanner Hanna
Will not answer a phone call for me ever. Answering service in my experience is non existent!
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November 2023 by Mz.K j
I went to pick up a dog for someone.When I say the worst dog groomer in the city!!!!! No kind of customer service skills. She is very very rude and beats people dogs. I use Blue Angel pet salon and they are amazing!!! If you want go service that's will you need to go and leave this no class having crazy lady salon on REd! This salon needs to be shut down..
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November 2023 by Richard Eddins
Blue P
oodle has been my choice of groomers for over 10 years.
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November 2023 by sheila moore
Lack of workers,disorganize confuse with time open and close.
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November 2023 by Cliff Sanders
Friendly and convenient to board our canaries while out of state for them holidays.
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August 2023 by Chase Miller
Took my boy Henry here today. Very impressed with the service and felt I got a great price for the time and effort they put in to making my dog look great and smell awesome! I am very peculiar when it comes to my dog and am very satisfied. ?
