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February 2024 by Sara Dean
Got my key fob battery checked and replaced in less than five minutes! $15 out the door, but you can get a lifetime warranty for $25. The guys working were super friendly and we had a good chat while I waited
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February 2024 by Reviewshonest
Car batteries are trash don't buy.. mine lasted almost a year I bought 2 for 2 vehicles both burnt out within 9 - 11 months
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December 2023 by Don Carlos Henderson
iPhone battery was in stock and installed it for me for $43 and out the door in less than 30 mins. Great customer service and very knowledgeable.
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December 2023 by Susie Randle
Prompt and friendly service. Lowest price on a car battery I found in town.
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October 2023 by Melissa Smith
I Went in for a screen fix, my phone was bugging out and frozen etc. Couldn’t personally shut it off. I spoke to a man named David who was very helpful. He fixed the issue in no time. He even gave helpful advice as to how to avoid coming again and how to fix it myself if it ever occurred again. Thankyou David!
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October 2023 by Amiriam Watson
I went to get my plug port cleaned out. I forgot the lady’s name but she was very helpful and nice.
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August 2023 by Linda Williams
I purchased a package of 2 small batteries to fix a small toy. The toy worked one day only. After a few months I took the toy back in the store and showed personnel the second unused battery. They adamantly told me their batteries were not under warranty. Needless to say I probably won’t ever shop there again. Customer service sucks!
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July 2023 by Brian O’Sullivan
Buyer beware! I purchased a package of 2 halogen bulbs last week for $18 and found that they didn’t fit my fixture. I provided the store clerk with a picture, including the product part number when I made the purchase. I attempted to return these useless bulbs and the clerk told me I could not return them as they had been opened. He pointed out the return policy on the back of my receipt which noted their ‘tough luck’ policy. Yes, the package had been opened, how else do you put a bulb in.. BTW, they do not tell you this fact when you’re making the purchase. So now I am out the purchase price plus tax. I have been going to this store since it opened and as of today I will never go there again.June 30th update:After I posted my one star review the store owner responded recommending that I contact the store manager to possibly get things resolved. I did that the same day and when I called I found the manager was the same person who told me tough luck initially. He tried to once again explain the policy but understanding they gave me the incorrect product I am still not pleased with losing $20. I asked the manager to please have the owner contact me since he obviously was not going to, and left my phone number. At this point I am not holding my breath on getting a call from the owner and just wanted to note his concern about customer service is nothing more than BS. It looks good that he posted the response but otherwise they could care less about screwing over a long term customer.
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June 2023 by Susan J.
My husband dropped off a battery for repair. When it was ready For pickup I went along to ask about a battery replacement for my IPhone. Manager was very short and acted angry for me asking if it could be replaced.Not a nice person and not friendly,
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May 2023 by Aubrey Moore
Purchased six replacement golf cart batteries from the Pensacola BPTeam - excellent customer service and attention to detail. I would recommend 5his location and the Team to anyone needing batteries or other merchandise since you get the best service at a fair price. It was nice to actually deal with a retailer that cared about the customer where I felt important to them and their business.
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March 2023 by Mike Droogsma
Great customers service and had unique batteries and bulbs that I can't walk in and buy anywhere else.
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March 2023 by Mayra Rivera
David was helpful, knowledgeable, and did the repair in one hour! Thank you, David!!
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February 2023 by shakiera philpot
The store associate David was extremely quick and informative when replacing my battery. Highly recommend. Best prices in town
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January 2023 by Jennifer Beckham
Very unhappy. Bought a battery from store 782 in Pensacola and I now own a 319 dollar boat anchor. Buyer beware... I see on other reviews this store has given others the run around when trying to warranty batteries. 3 year warranty looks great on paper!
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August 2022 by Jen Tatum
Very unhappy. Bought a battery from store 782 in Pensacola and I now own a 319 dollar boat anchor. Buyer beware... I see on other reviews this store has given others the run around when trying to warranty batteries. 3 year warranty looks great on paper!