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August 2023 by Lon Andrew Enkey
Made an appointment for Tues morning and no one was there. Place was a mess and no one answered my calls.
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September 2022 by Chaundra F.
B & B saved us in a pinch! After arriving in town from Atlanta, a check engine light came on as well as my car started making a chugging noise. After calling the car dealership and being told they could see us in 3 weeks and calling 2 other local mechanics who were full, I turned to Yelp in desperation! I read a review about B&B ( from a fellow Atlantan no less) and knew this is the place I needed to call. They told us to bring the car in at 8 am the next morning, as it was late in the afternoon. We took the car in first thing, the problem was immediately diagnosed, part ordered, told it would be ready in a couple of hours, AND at a great price! While changing out the part, they noticed a potential problem down the road, called to let us know, and fixed that as well. This could have potentially turned into a situation that ruins a vacation, but with their knowledge, quick service, and extremely reasonable pricing saved us a TON of heartache. Thank you so much B&B!
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July 2022 by Sterling Blackwell
hello james you had serviced my brakes on friday morning and i really appreciate everythingService: Brakes
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July 2022 by Tim zdencanovic
They helped me out of a huge jam. They didn't have to do it as quickly, cheaply, or as responsively as they did. I drove to Pensacola from Atlanta and my engine would overheat at an idle. I was on vacation w my family and in a different state. They could have charged me anything and I probably would have paid it. They charged less than 200 and I had them put in a new battery too. Did it in one day. Responsive on the phone, friendly. Five stars. Unreserved recommendation
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June 2022 by Tim Z.
They helped me out of a huge jam. They didn't have to do it as quickly, cheaply, or as responsively as they did. I drove to Pensacola from Atlanta and my engine would overheat at an idle. I was on vacation w my family and in a different state. They could have charged me anything and I probably would have paid it. They charged less than 200 and I had them put in a new battery too. Did it in one day. Responsive on the phone, friendly. Five stars. Unreserved recommendation.
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May 2022 by Tim Smith
Honest, Reliable and Reasonable Best Describes B & B Auto Service. If you're in the Pensacola area and need a mechanic this is place too go.Services: A/C installation & repair
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December 2021 by craig Lee
Friendly people, three stars cause my radio in my dash and other things were stolen while they had my truck, they must have left my doors unlocked at night? Could not figure out what was wrong with my brakes. But nice people.
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November 2021 by Nett Marie
I took my vehicle to a another shop. Here in Pensacola after it had started running ruff. The mechanic at that shop told me he could fix my car for 1500. As a women I felt like I was getting taken advantage of. I pulled up to B&B Auto service. A gentleman name James is who I spoke with. I told him what I had going on. He checked it out right on the spot. Told me the problem. Wich as a fraction of what the other shop had quoted me. He was able to get it done the same day. He even gave me and daughter a ride home. And picked us back up in a couple hours. And my car was running better then it ever had. Thank you Mr. James for everything. Your shop is the most honest and trusting automotive shop I as a women have ever been inn. Thank you again Mr.James.Service: General repairs & maintenance
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September 2021 by CaptainNutella67
Don't let the rough exterior fool you. These guys do top quality work. I've been using their services for nearly a decade and have had 0 complaints. They won't play games and take advantage of you. James will always be upfront with you and give you any option he can find to get you the best price possible.I highly recommend this shop for any general automotive repair needs!
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August 2021 by Neil Dunahoe
They can fix what outher shops have tryed to fix but failed.. also they don't try an up sale parts that you don't need. They fix what's broke with OEM parts only. I will be takeing my car back to BanB for all further repairs.
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June 2021 by Sheila Jones
They have now worked on both of my cars with quality service. They are extremely knowledgeable and friendly. B & B auto service saved me from getting scammed by Pep Boys who were going to charge me $600 more for the same service. I highly recommend them.
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June 2021 by Bama VENOM
This is the ONLY people besides me I'd trust to work on not only my cars, but my mother's car to
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May 2021 by Sheila J.
They have now worked on both of my cars with quality service. They are extremely knowledgeable and friendly. B & B auto service saved me from getting scammed by Pep Boys who were going to charge me $600 more for the same service. I highly recommend them.
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May 2021 by Charlene Smith
Perfect customer service, rarely as a customer Does a business and the owner exceed my expectations. In this situation B&B auto repair did exceed my expectations greatly. Customer service was respectful and listened and responded appropriately. The repair work was done in a reasonable time and at a reasonable cost. I would highly recommend B&B auto repair to my friends, family and church family.
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May 2021 by Gail Hendrix
These guys are master mechanics. Their prices are great. They are so smart and very trustworthy
