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September 2024 by Emily Campbell
Little slow on delivery but no problems otherwise
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May 2024 by Anita Phillips
Horrible drivers. 1st guy showed up alone to deliver 450 lb glass entry doors. 6 hours late. Said he'd just push it off the truck into the street. I made him leave without delivery. It was a minimum 2 man job. 2nd guy also showed up alone to redeliver. My husband and another friend had to help him. No thanks to them...took off without waiting for an inspection of possible damage. Terrible firm. Buyer beware!
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February 2024 by Trey Davis
Easy to work with
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December 2023 by peachtree inventory
They no-showed me for a full week, despite speaking directly with dispatch.
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September 2023 by Kitsie B.
We used UPack to move our daughter from Pensacola, FL to Irvine, CA for grad school, and I couldn't have been more pleased with the UPack moving experience. We used one Relo Cube for her belongings and while it was a bit pricey, it would've been equally (or more) expensive to rent a UHaul, especially with gas prices as high as they are. Plus, we didn't have the headache of driving a big truck or cargo van and worrying about it getting broken into each night along the way.As for U-Pack, the website was very user-friendly, the customer service representative that I spoke with on the phone was so polite and helpful, the dispatch offices on both ends answered their phones quickly and kept to the schedule, and the truck drivers/forklift operators were friendly, professional, and careful with our belongings. We also received regular text messages updating us on the status of our move. Since we were on a tight schedule, we paid extra to be guaranteed a specific delivery date, and that worked out just as planned.I'm convinced that UPack is the BEST way to do a cross country move.
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July 2023 by Amy S.
I've used their services twice in the past 2 years and both times I received excellent customer service with no complaints whatsoever with the most competitive rates. If I needed to move again I wouldn't hesitate to go with U pack a 3rd time. Everyone is helpful, friendly and available to answer all questions and go the extra mile to satisfy the customer.
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May 2023 by James sasse
Shipping prices great, always friendly
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May 2023 by Hector Loya
Good job
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March 2023 by kenGlo Bansah
Please don't use this company. They keep changing dates for delivery and can't tell you when it will be delivered. Worse company and inconsistent.
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February 2023 by DA Lionels Family
Please don't use this company. They keep changing dates for delivery and can't tell you when it will be delivered. Worse company and inconsistent.
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February 2023 by Todd Holston
Wish there would have been communication about 5day ice storm delay in Arkansas. But, delivered
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January 2023 by Michael Imlay
Phone rings forever, no answer. They were also a no show for a pickup. Do not recommend this company. I took a day off for a no show.
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July 2022 by Don Mahone
In and Out quickly for an order pickup. Glad they were located on the North West of Pensacola.
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April 2022 by Pamela M.
This company was above outstanding! I researched other POD movers and since Arkansas Best Moving (ABF) has been around almost 100 years I chose them for their reputation. Excellent value. Their tracker was always up to date so you could see where your shipment was located throughout the time it was shipped. It took less than a week to get from Florida to Kentucky. Everyone was so professional and very helpful. I definitely would recommend using U-Pack through ABF. Outstanding service! I'm very happy with the the pick-up and delivery. It worked out very well! I'll definitely use this company again!
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January 2022 by D R.
U-Pack made our move stress free. They did what they said they would do and charged us exactly what they said they would from our initial quote. I recommend using U-Pack
