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December 2023 by Shameena Mohamed
Nice sales and inventory. Love it.
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September 2023 by cheauv White
Victoria Secret continues to make love last longer. They enhances your desire and makes love grow even stronger. The customer service here was second to none.
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August 2023 by soraya ramos
Only 2 to 3 employees at the store and they won't give you much attention. Long lines to pay as there's only one cashier. Emailed coupons that expired days before!!!
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July 2023 by Dianne C.
I haven't been to VS in a fww years. Wow! It's a shell of what it used to be. Customer service is silly bad or non existent. And at this outdoor mall, there are NO bathrooms. Stay away.
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July 2023 by Kaiya T.
This Victoria Secret is great. It holds all the things I need and I’m quite satisfied with the products I buy. However, the customer service in this store needs to improve — greatly. I was in line for around 25 minutes after being redirected and misguided several times. I was finally able to reach the cash register and was able to exchange my purchases. They have room for improvement in many factors. They need more staff on hand.
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May 2023 by Lauren Kelli
Only 2 employees speak English and only one associate is at the register. Save your time and just go to the Pembroke mall down the street.
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March 2023 by Maria Marshall
Many good prices and good customer service from the ladies. With plenty of options
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February 2023 by Carmen Pazmino
I don’t know how this location is still open. It seems they don’t want to sale… I try to buy a couple of products, one of the items I wanted 100ml, which I asked for some help since I wasn’t able to find, I was told to go take a look in the back, I did and again I couldn’t find. Anyway I grabbed the 50ml, the other items and walked to the cashier, no one there, so I wait, and wait, and wait… until I get tired, put all the products back on the shelf and walked out… no one approached or asked anything, it was only me and another costumer at that time, she end up doing the same thing… never again.
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February 2023 by MICHELLE MARTINEZ
I am in the shops for my monthly Spa day! It was right after the new year and I went in to make a return with the receipt and it was paid with cash. I couldn't believe the manager would not even come to explain why she wouldn't honor my return. Instead spoke through a ear piece to the employee who gave me the managers name as Jhoselyn. I then called the Galleria mall and Audra was very helpful. The girls there were much nicer.I guess we can choose which store, too spend your money in.
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February 2023 by Natalie Clark
The only place I am buying my bras and panties. Very comfortable and nice.
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February 2023 by Sharon Carroll
Very nice store. Beautifully decorated.
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February 2023 by Regina G
Every single time I go into this store there's always a wait and slow service. The managers have no clue about their own products and everything is an issue. Unprofessional and not customer service oriented at all
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January 2023 by Claudia Rodriguez
Good offers, i bought 5 body lotions for 35 dollars ?
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January 2023 by Teresa Meadows
To be honest it's nothing like years ago when it was really nice lingerie!! Cheaply made and ugly styles! Hope the perfume is up to standards!! Will see!
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November 2022 by Marina Marino
Always love Victoria's secret. I go for one and I buy 2 or more.
