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August 2024 by jamilce newton
Thanks Nathan for a good service.?
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August 2024 by sirly ortiz Marin
Very pleasant, Rafael guided us and explained everything we need
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August 2024 by OPHIRA SERRANO
I came in to have my car serviced and included a car wash. I have now been waiting in the lobby for over two hours. Despite my vehicle being ready, no one informed me or took the initiative to notify me. This has been a disappointing experience with very poor customer service.
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August 2024 by John Adams
Couldn't have been easier!
Luis and Giuseppe are amazing.
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August 2024 by Mr. J Moore
I purchased a Cadillac Escalade from Vera. Rafael the sales rep was simply AMAZING ?. I was so happy with the entire process. I love the No Pressure customer service. I stood outside the showroom and it felt like I was greated by every employee that past near me. Again thank you Rafa for such an Amazing vehicle.
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August 2024 by Rima Law
My purchase experience at Vera Cadillac has been great. I had two great salesman. One Eddie that found me a Smoking Sexy Black Lux 3 Cadillac Lyriq, and with his help, Giuseppe the manager, and the GM we were able to put together a good lease deal. Victor in used cars was very fair with my trade matching Carmax. Because I left so late (1AM), I didn’t set OnStar, so the Cadillac manager Jose went out of his way to help me. He passed by my house on his way home and spent an hour helping me set everything up. Andre in training was also great!
Finally, last but not least is KAMEL!! He is the best salesman I have encountered in a very long time!! Even though he came in on the tail end of my deal, he has gone and continues to go out of his way to help me. I know he’s not getting full credit, but he still treats me like an A + client. Always following up, assisting me with my questions, making sure I am happy with my new car, and taking time from his day to show me how to do things with/in the car. He goes above and beyond in customer service. Ask for him and you’ll see what I mean.
All in all, I will say that everybody I have encountered at Vera Cadillac has been very kind. I think it speaks well of the owner. Mr. Vera as to the kind of people that work and represent his company. I highly recommend this team of professionals for your car needs.
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August 2024 by Frank Fuentes
I recommend this car dealership, very good and professional attention from everyone who works there, the seller Daniel, very good at what he does, as well as Orlando and the financier, all very attentive, thank you
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August 2024 by Osniel Blanco
Very good experience with Lucy
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August 2024 by Asia Smith
This is my second time purchasing a vehicle with Vera and like always the customer service is SUPERB!! My salesman Carlo was amazing. Very down to earth and made my purchase a cake walk! I was in and out in no time! Kept me informed on each step of my buying process. Everyone is amazing as I said this is my second purchase so that alone says alot about Vera Cadillac! Continue to Raise the bar Vera!!
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August 2024 by Vanessa James Media
Bought my second vehicle at Vera and I have to say that the service is top notch. I worked with Joseau and Victor the sales manager who helped get me the car I wanted at the price that worked for me. Also, I appreciated that they handled a few small touch ups and hand delivered the car to me personally once done. Buying a CPO vehicle, check out Vera - they are a great option!
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August 2024 by Mark Goldberg
Loyal customer of Vera Cadillac for a decade now, always receive the best service possible in all departments as the owner will accept nothing less. They will go the extra mile a for you and that’s the difference. We just purchased a 2024 Cadillac XT6 and the process was once again unlike any other dealership, imagine and expect a pleasant experience with this “DREAM-TEAM” and you’re most certainly not forgotten and taken well care of even after you drive off with your vehicle after purchasing it. LOUIS VERA is the GOAT of the automobile business.
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August 2024 by Luis
I want to express my sincere gratitude to the Vera Cadillac service department, especially to Armando, for the outstanding service I received. Armando went above and beyond to ensure that my XT6 was serviced in a timely manner. He took the time to explain everything clearly, which made the entire process smooth and stress-free.
What really stood out was his suggestion to use my reward points to help pay for a new battery, which I hadn’t even considered. His professionalism and dedication to customer satisfaction were truly impressive.
Thank you, Armando, and the entire Vera Cadillac team for your excellent service. I highly recommend this service department to anyone in need of top-notch care for their vehicle!
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August 2024 by Meg
Eddie sold me my bmw X1 from Vera his customer service was great and he was super knowledgeable throughout the whole process!
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August 2024 by Alfredo Ciceron
My experience was very good, excellent service and very professional, I left very pleased
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August 2024 by Josniel Fiallo
I had an exceptional experience at Vera thanks to Jean, who made my car-buying process both smooth and enjoyable. From his warm welcome to his expert guidance on selecting the perfect vehicle, Jean's knowledge and dedication were unmatched. His commitment to excellent customer service was evident throughout, making me feel valued and confident in my purchase. If you’re in the market for a new car, I highly recommend Jean at Vera—he truly goes above and beyond!