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May 2024 by Scott Carter
I went in today and wanted to exchange 3 pairs of pants. Two of which were bought at a different time than the other. I had a receipt for the two. Daniel, who was the associate I dealt with told me to go get what I needed. I did and unfortunately there were only two pair of the same manufacturer, so I had to buy Carhartt which are considerably more expensive. I went back to the register and Daniel picked up the pair of pants that was a prior single purchase and the receipt fell out of them. Great right? I had my receipt! WRONG!!! He tells me they were purchased on 12/14/2023 and it’s been too long since my purchase date and he can’t take them back. I said, “ Daniel, I want to exchange them, they don’t fit and I have the receipt and they are in their original packaging unworn.” He says, “. Company policy is that I cannot take them back on a return or an exchange.”I have been a loyal customer of these stores for as long as I can remember. For them to refuse to exchange them because my receipt is from last December but he would have done it if I did not have the receipt is unbelievable. Guess what Tractor Supply ? I’m done. For $32.74 you’ve lost me and I have spent thousands on pet foods and medicines and tack. Unbelievable!
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May 2024 by MIALEAH
Nice place but all the employees have a horrible attitude the times ive gone in.
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April 2024 by Billy Brown
Ordered delivery, received confirmation of order then nothing. Followed up with store at 4 looking for my items and told we don’t have a delivery guy today! No apology. No call. No customer service!
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March 2024 by Kimberly
None a lot of variety. Store was dead, and no employees around to ask questions.
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March 2024 by Albert
This is a super store anything for animals, I was amazed at how much they had. Baby animals. Never saw a place like that for pet supplies. Looks like a basspro
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March 2024 by Steve Tejeda
2/24/24 11:30am , Terrible customer service, will never walk in here again to spend a dime. Needed help finding an item and i asked for help and I was refered to the computer to look it up myself. Horrible experience. I'll make sure to tell all my neighbors and friends about it.
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February 2024 by Clayton Baughman
2 me shift manger yells at me saying the dog washed is closed at 6pm but there is no hours posted on the door for pet wash. He was extremely rude and trying to place his stress on me like it was his fault
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February 2024 by Florida Pressure Pros
Really amazing customer service, I purchased a carry on trailer at this location however i wasnt able to get a plate do to a paperwork issue that required getting replacement papers from the maker. When I called to inform them of the problem the manager Brianna was incredibly helpful and got it taken care of, she made a stressful situation go real smoothly and hassle free for me, nothing but good things to say about this store and location, they also have a great selection go check em out.
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December 2023 by Raymond Carbajales
Ease of use.
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December 2023 by Rutan Bui
I don’t usually do reviews but I drive an hour every time I need feed for my poultry. I even call ahead to make sure the feed was there before I go so I don’t waste time. I called on the weekend and they told me to call on monday because thats when their truck arrives. So I call today around 3 PM and was told that they have a ton of feed so I am anticipating for it to be there when I arrive at 5. Turns out there’s not and I have to buy an alternative brand of feed. I also was picking up an online order that was placed around 5 and even brought them the item to the counter because I knew they wouldn’t have it ready yet. The old man with glasses told me that I would have to wait for them to get it ready even after I told him that I brought the item to him so that he can process the online pickup order but apparently he didnt want to. So I was going to cancel the order and just buy it but the only helpful employee Kevin heard my phone call to cancel the order and he processed it in literally 2 seconds and I was able to walk out. Lack of communication between employees and situational awareness. Hopefully they improve
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December 2023 by Nathan Stoner
Great place to get feed for your animals at a great value. When you walk into tractor supply it has a small town country store vibe. Always addressed by smiling employees.
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December 2023 by Rick S
Why have I not shopped here before?!? This place will definitely be in my top 5 places I like to spend my money. Large variety of items and a friendly, helpful staff.
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November 2023 by mario escoto
Very glad Tractor supply came around to west pines , we been need a solid American store like TS for a long time in this area ....solid staff , great products ...they have my full support...on a note I have to say no other store can compare prices with TD...animal lovers like me should be happy TS is finally here !!!
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October 2023 by Corky Gonzalezjjll
The worst Tractor Supply in South FL. I have had orders canceled, short orders (count your feed bags) and several times told that they can load my orders for me.
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October 2023 by David James
Great customer service here, I love shopping at this location.
