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June 2024 by Lynne Lee
This store in Pembroke Pines is wonderful ! The man in charge, Mr. Austin, is so knowledgeable, friendly, and willing to help with any problems. I drive from a different town, and it is worth the trip !
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June 2024 by rosa monastirski
Excellent service. Whoever needs a sewing machine or to have it repaired, the right place to go is Tops in Pembroke. They have a wide variety of sewing machines to choose from. Warren Austin was very professional, polite and patient. He did a great job repairing my sewing machine and explained to me in detail, step by step, how to operate it correctly. Thank you Tops!
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May 2024 by norma sosa
Best Service and Manager Mr Warren Very Kind And Knowledge Fast Service .Thank you Mr Warren.
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April 2024 by Mara Garcia-Ramon
Warren was very professional and nice with me answering all the questions I made before buying the Brother PR680W Embroidery Machine. I had other options to buy this machine but his ability to help me and understanding were a key factor to do the business with him. I would definitely recommend this place to everyone.
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April 2024 by Ernest Wolf
I had my sewing machine checked and fixed I founthd Mr. Warren Austin the most honest and pleasant person I have ever dealt with. If you have a problem with one of your machines, he is the person to see and deal with. You can be assured that you get an honest estimate from a very pleasant person.
Gisela Wolf
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March 2024 by Anne Langlois
I had a great experience at Top’s. I am a quilter and love to sew. Warren Austin was my salesman. He was pleasant and knowledgeable. I purchased a Janome sewing machine. He got me started. Then he quietly left and allowed me to explore the instructions.
I was able to thread machine, run a bobbin, use automatic thread cutter and needle threader. It has so many more fun features than my old Viking. It hums as it sews. Tension threads perfect.
I would recommend Warren and Tops to all my quilting sisters.
Great experience!
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March 2024 by Patricia Quiles
Warren provides excellent and prompt service for all my machine needs. He values his customers and addresses all their concerns. Highly recommended technician.
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February 2024 by Ayla Shokcic
I'm so so happy i went to Tops to get my machine repaired! I knew it would be a tough job when i started calling around to get my thrifted 1949 singer simanco looked at. I found the machine dilapidated and in rough shape. Tops was the only one willing to take a look at it due to its age and condition.
I left it with the kindly gentleman, Warren, who was so professional and kind. He called me within a couple days with the work order and quote. He was so understanding of my budget. Understandably, it took three weeks for the antique parts it needed to arrive and he called me as soon as the machine was ready. I'm so extremely happy with it and its perfect!!! Thank you so much Warren and Tops!
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January 2024 by Eugenia Roche
I highly recommend this place. Warren gives excellent customer service
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January 2024 by Cecile Mankes
Went to Tops to look for a new sewing machine for quilting plus regular sewing. Spoke to Warren before i went over. I was impressed with him taking time to listen to what i wanted and his suggestions, i drove in from Miami. He directed me towards a machine that is amazing. I absolutely love my new Juki. His customer service is beyond words and most importantly is, they fix the machines on site so it would not have to be sent out if I should have any future maintenance or issues with it like other places I called. Who would want to have a sewing machine sent out for service and wait WEEKS for it to come back , especially in the middle of a project. ? Thank you Warren for your time and advice. I hope not to see you too often but glad to know your there.
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December 2023 by Nancy Fortier
Great place I highly recommend it. Warren is a kind and very helpful. Showed me my options. I purchased my dream embroidery machine. Love this place. Top Vacuum and brother center??
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November 2023 by W L
Got a great deal on a Miele Complete Marin thanks to Warren. He was able to give me a better price than I found online and is extremely knowable, highly recommend Tops Vacuum.
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November 2023 by Faiq Gul
Brought in my DYSON for repairs and service.Warren was very courteous, cordial and informative.Being a very busy location, Warren was able to get my Dyson serviced and repaired with in a week, which included ordering OEM parts.Will definitely recommend this shop for Dyson services.Warren was a pleasure to deal with.Highly recommended!
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October 2023 by Steven Newman
Warren at Tops was so nice to deal with. I had him overhaul my very old Singer sewing machine, including a new foot pedal. He did a beautiful job. Then, I had another issue that was separate, and he honored the fixing, under the original overhaul cost. In the past, he had fixed 2 vacuums for me, which were good jobs and polite interactions. Thank you very kindly. Will be back when I need either a sewing machine or a vacuum.Cheryl Newman
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October 2023 by Marinil Gonzalez
My mom is soo happy with her sewing machine already repaired by Mr Warren. He was very kind and assist her and answered all her questions. We recommend highly this company. Thank you Mr Warren.
