T.J. Maxx is a large off-price retailer offering an ever-changing selection of high-quality, brand name and designer fashions at amazing value. Reviews note it has plenty of options and everything at an excellent price, with one location described as the cleanest and most organized. Customer service experiences vary, with some mentioning amazing and awesome service, while others report that service sucks, with long waits and cashiers being distracted. The store can get busy, leading to big lines, but some feel it has enough staff during these times. The merchandise and glamorous fragrances make it a favorite for many shoppers.