-
January 2024 by valery guerrero
They sold me a broken watch and as soon I realized I went to change it or get a refund they didn’t do it, saying it was a final sale but the watch was already broken and of course we didn’t know because it was packed! I need my refund or at least to change it or a gift card or something, I can believe this especially coming from this store
-
May 2023 by shaylee
easily the worst shopping experience i’ve ever had in my life. went in for the sale on vans and upon entering the store was not greeted. just stared at. that’s fine i guess? not everyone is talkative. after about 30 seconds of looking at the shoe wall the two employees that were there (a slim black girl with braids and a short fat girl with curly hair) started talking about how creepy i look and LAUGHING at me. i should have gotten their names but i was so mortified i just left. i’m sure they thought since they were whispering i couldn’t hear them but i was literally standing 12 feet away. so embarrassing, i will never step foot in that store again
-
February 2023 by Nelson Lopez
Excelente, they helped me with a purchase
-
June 2022 by Dee S
Worse customer service on the planet
-
February 2022 by Ocean Rain
The Associates in the store have always been really courteous and helpful when I shop here. This is a large Tillys that has a good selection of clothing. Today it was hot as balls in that store. I was standing near the back looking at the clothes rack and I can feel straight up hot "oven like" air blowing down on me from the vent above. Please fix that!
-
September 2021 by Miguel Bermudez Sr
Good prices, great customer service... Marcos is the best... Thanks!!!
-
September 2021 by miguel bermudez ruiz
I bought a nike sb, and marcos was super kind with us. An amazing customer service and experience. When you come ask for marcos.
-
July 2021 by Kern Leader
Wide Variety of clothes ... Reasonable pricing .. worker Emile helped me out and everything was smooth
-
October 2020 by pj Monserrate
Good customer service
-
June 2020 by jose da silva
(Translated by Google) Excellent(Original)Excelente
-
June 2019 by Abraham Recinos
I had a horrible experience at this Tilly's. Came to return a couple of shirts for a different size, Extremely unprofessional Dominique accused me of wearing the shirts and had the audacity to even call me a liar. She didn't want me to speak to the store manager, who does she think she is, she shouldn't be working there! I'm a loyal tilly's customer I've never been treated so disrespectfully. I hope corporate does better training with there employees.
-
February 2019 by Magic Johnson
I'm here at 11:30am on a sunday, says it's open.
-
September 2017 by kxngwavy
I love the customer service here. The workers are so nice and funny, especially mello, I was talking to my friend about a girl and she over heard and she started talking to us about it and she even gave us advice. Shoutout to MELLO. #MELLOLIKEYELLOW
-
January 2017 by Mozzy Moz
Terrible customer service. We bought a jacket for our daughter's birthday. After one cleaning, the shoulder seam came apart and we called the store to complain. The store manager laughed and said there is nothing she can do! She was rude and did not want to help us fix the problem. This is how they treat the customer! I will never shop here again and we encourage others to not shop here either.
-
September 2016 by Melanie Castellanos
Love the store
