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September 2023 by Rita Rita
This Caucasian bald headed guy (cashier) is super slow. He's always there at 8:45 pm on Saturday evenings in his red shirt. Be prepared to wait long if he's your cashier. I do not think he likes black people. He should not work busy shifts.
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September 2023 by Ryan G
Fix the timer on your car wash dryer.
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September 2022 by Ernest Cooper
Horrible pumps. Took entirely too long to pump my gas. The machines are so slow. Like seriously. Wow. So slow.
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July 2022 by Nadia N.
Looking for a Shell gas station so that I can use my points towards cents off gas prices can be a little tricky when you didn't plan properly. Fortunately, this location was only approximately a mile west of my appointment on Pines Blvd. and didn't require me to cross I-75. Pulled into the location and was a bit dismayed because a vehicle transport truck had taken up a significant portion of the lot making it difficult to maneuver. Nevertheless, I circled around to the pump, got my information entered, accepted my $0.05 off per gallon, pumped my gas and received my receipt all without having to venture inside. Then... I decided to go inside! LOL. Ran inside for a bottle of Gatorade and some skittles - breakfast fit for a queen! The cafe was bright, clean, and well stocked. The service attendant was polite and quickly completed my transaction. In and out in less than five minutes and on my way. This location has a car wash and a rear exit that allows you access to the plaza which hosts a BJ's Wholesale, Ethan Allen, Walgreens and more.
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June 2022 by Ac
Waze says $4.99 premium. Drove there it was around $5.40-$5.60. false advertising.
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April 2022 by Omoruyi Guobadia
After visiting my local gas station numerous times I am convinced the lady with the disability behind the register is races and refused to serve me because I forgot my wallet and when I came back with my state issued ID told me there are five other gas stations and I should go to pick another one. I currently live in Windsor apartments two minutes away and do not feel comfortable going back to this gas station and will select a gas station with professional Staff. My only hope is that this is not a reflection of the manager in charge or Shell Gas Stations brand
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January 2022 by Gianna Q!
worst car wash, experience, and customer service ever. they barely helped when the car wash was working horribly. the car wash left out car soaked and took us THREE tries to even get it to start. don’t EVER get a car wash here!!
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June 2021 by Diana Velasquez
Thanks so much for getting my van super clean. Also special thanks to Laura at the bakery for making an awesome café con leche and to the cooks that prepared a delicious arepa con perico! You all made my day! And Robinson working the front is super friendly!
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March 2021 by A H
Bad service I wish there’s a zero stars to give
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March 2021 by Mary C
BAD GAS!!! BEWARE!!! Just put premium gas in my brand new WRX and stalled a block away at the chilis... car keep stalling and have to get it towed home. Jorge was super rude. I will be contacting manager tomorrow AM as supposedly no one who is working is in charge and can help me. They will be getting sued for all expenses necessary to fix my car plus the $600 worth of groceries from BJs that's going bad.
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February 2021 by April Campbell
It very closes to my house and the air machine works good
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November 2020 by Regina Vontell
ATM canceled my transaction and then tried to withdraw the funds from my account. Horrible and shifty..
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October 2020 by Doug Deneau
Bought a car wash, drove around and keycode screen said "Not in service". Tried a couple attempts in case this message was not cleared and code invalid twice, and screen returned to "Not in service". Drove back around and walked inside to get refund. Staff questioned my integrity by not believing me and had to walk around to try for themselves. Upon verifying the situation, refused to give refund. Brief argument escalated in regards to inability to provide refund, to where boy on duty took the argument to personal attacks on me outside the issue of the lack of ability to give refund. He was combative and aggressive. Argument ended with me screaming at them due to boy making personal, verbal attacks on me, which I regret and apologize for. I will never go there again. This is not the first time I have received horrible service from this station. Staff are rude and condescending on more than this occasion.
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September 2020 by matthew flick
I have been in the gasoline retail business for 25 years and own a small % of a station still. I have never heard of not selling a single beer from a 6 pack. Their single selection was weak and only large cans. I saw a beer I have not had in awhile and wanted to try it again. I was told only sold in 6 packs. ? any one else had this same experience?
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March 2020 by Kathleen L.
I was in desperate need of help. I got there at 3:30 in the morning on 3/1 and the two employees that were there were awesome! They helped me with no problem. Super employees at this location. Thank you guys so much for your help!!
