-
July 2023 by Antonio Jose
Very professional and patient centered staff.Keep doing your amazing job!
-
July 2023 by Antonio Jose Marrero
Very professional staff.Big KUDOS!!!
-
June 2023 by Mario E.
Publix has become so expensive u are better off going to whole foods or fresh markets ....deli workers are sooooooo bad , ordering online is a waste of time , u order , u go there 45 mns later and the subs aren't ready , then u show them the order and they have no clue what to do ..mechanical is an understatement !!! These people don't deserve the $$$$ they are getting to work there ...they are totally over paid ...no brains , bad attitude , rude ...slow , unknowleageable about their job ....need more ?
-
January 2023 by mario escoto
Been going there forever..I'm a diabetic using mounjaro...my last refill was over a months d a half. I have asked them time after time , when is mounjaro coming??? Dont worry we will text you. Blah blah blah...today I go there to ask again and they tell me they do have 1 or 2..ok. if they had 1 or 2 why didn't they called me?? What's really going on here??? Bcs if it is by priority I'm an old customer. I'm 61 , 27 yrs going to the publix pharmay..I want an explanation.Im.not happy with this at all...my mounjaro was ordered 1 and a half months I'm 61..so I dont fit into the priority for this ??? Wow!! When asked why they never texted me about mounjaro been a ailable their answer was lame ..very lame
-
January 2023 by Julia K.
I really need to acknowledge Dolly at the bakery. I came in 20 minutes before my son's school birthday party and was just planning to get some cupcakes. I decided to ask if they had anything Spider-Man themed and Dolly took over, she asked how many kids, pulled out a light up Spider-Man toy, arranged them and put extra cream to make them look a cake. Put sprinkles and wrote happy birthday Kyle to make it look like this was preordered. She did this all in 5 minutes. I was in the store a total of 12 minutes, got apple juice, snacks and the cake and was on my way. She saved me and did with so much kindness, truly wanted to help. I am so grateful to her for making it so special for my son.
-
November 2022 by Maddy O.
Lets start with management they never greet their customers. You come in around 4 pm and see managers next self cashing machine having a conversation and no regards for customer. When Leo and Kelly were there they were friendly, helpful and definetely hands on working. Before cook chicken was ready by 3:30pm i have come in at 4pm and they tell me to come back in 45 min. I said okay came back. Now its all the time.
-
July 2022 by Dana M.
Erin was super rude. We went in to play for the mega millions as many people are doing today and since it was our first time playing we didnt know we were only supposed to pay in cash so Erin rudely tells my mom to grab some chips and pay for them, so my mom goes and brings them back. She then snatched the chips from her hand and scanned them and told her to put in her card. My mom puts in her card and pays for the chips not knowing she was supposed to use a debit card. Erin then scoffs at her and with a snappy attitude tells her "you didnt pick cash back" and scans the chips again and tells my mom to put her card back in once again without clarifying that she needs to use a debit card. Confused, my mom puts her card back in and tells her theres no option to do that. Erin looks up from what she was doing and sighs while rolling her eyes and tells her "you need to use a debit card" once again with a snappy attitude. I understand that today is an overwhelming day for you guys with so many customers coming in to play but that is no reason to be rude especially since we explained that this was our first time playing and dont know how it goes. I work in retail and I know it gets very stressful when the line is getting long but that does not justify being rude. Everyone else at the front however was clearly stressed but still very friendly and helpful nonetheless. Especially Carolina I believe her name was, she stepped in when she noticed Erins attitude and kindly explained to my mom how playing and paying works and was able to finish the transaction. Unfortunately Erin did not hold up the publix standard where shopping is supposed to be a pleasure and im very disappointed that she had the attitude that she had.
-
February 2022 by Susi Brenner
Excellent customer service.
-
January 2022 by Tamisa M.
In this area this is the least publix I buy groceries i have only gone in an emergency driving in the area. Have an experienced very good friendly service here notice Employees don't stay at this store there's always new people. And sometimes I just can't find things so I I never go.
-
December 2021 by Cynthia T.
Definitely one of the nicest Publix stores around. I frequent this one most often, although I have 3 stores in my area that I can choose from. They have great deals and BOGO sales weekly. The staff is very helpful and most of the time friendly. The only downside to the store is the produce is sometimes not as good as some other stores in the area.
-
August 2021 by Juliette Yaely
The most irresponsible people in this country. I'm dying with pain and had my prescription for hours they didn't look hard enough to find it finally my husband walked in they had the prescription now they are fixing it then I'm dying for hours with pain. Extremely lazy and irresponsible people they should not be working in in the pharmacy
-
May 2021 by Hilda F.
I ordered a cake for my sons birthday made a quick call the day before. I asked for a dog theme birthday cake. When I went to pick it up it was the most beautiful cake decorated by Sylvia. She is the greatest, has so much talent.
-
May 2021 by Vanessa R.
Esteban S. saves the day! He went above and beyond to help me without hesitation. He has an excellent work ethic and Publix is lucky to have him.
-
April 2021 by Edwin M.
Went there to their pharmacy, quite a few people waiting to get their covid shots. I went there for a prescription and attendant told me I had to wait until next day, when I asked why he replied if I had not seen the people that were waiting to get vaccinated with a bit of an attitude. Poor planning on their part. One coming in for a prescription should not have to be in the same line as people being vaccinated. Should be a separate process. I went to walmart and got it done in 15 mins. They do have separate lines for vaccines and prescriptions, the way it should be. Publix needs to plan it a bit better and have that attendant enrolled in a customer service course to learn how to talk to people. Will not visit their pharmacy again.
-
February 2020 by Marie M.
In my opinion, this is one of the best Publix stores in the tri-county area. I feel they cater more to the overwhelmingly Hispanic/Latino population; as there is more of an abundance of Spanish-style prepared foods, produce and products. On a recent visit, I spent a lot of time in the produce, flowers, bakery and pharmacy departments buying for mami. She recently had surgery and we have wanted to pamper her and have her well-provided for. It was so nice to get help finding specific products she needed from the pharmacy, as well as getting assistance with selecting a new flower arrangement and balloons. Although Valentine's Day was coming up, they still had other choices and I was happy to be helped in deciding what to get. I feel like many times we want to be self-sufficient when we go to stores, and because of bad experiences that have marked us in not wanting to reach out or even going as far as rejecting assistance when offered, we lose out on an optimal shopping experience. That said, Publix is typically a pleasure to shop in, and more so in this southwest area of Broward. I truly enjoy making purchases here and getting help from their associates when needed. Pricey? Yes, in comparison to other grocery stores, but who minds paying a couple of extra dollars for a seamless shopping experience!