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September 2024 by Luisanna Sierra
My experience here was not the best, I went yesterday Sunday 9/15/24. The chairs where they do your pedicure look old and need maintenance. The guys who did my dip powder gel nails was very aggressive and just wanted to do the work fast. I don’t appreciate if I’m paying for a well done service for the so call professional to get mad because I’m letting him know what I don’t like about the nail. They were uneven and thick which I hate because it looks like gum pieces it does not look natural at all. The price was a little expensive for the service I got, I’ve been to other place where they wash your hands and clean well the cuticle, this place did not do that at all. It was an absolute mess, I don't recommend this place at all. Also wanted to point out that the sister or wife not sure was fighting with the brother in front of me which made things really uncomfortable and awkward. I’ve also uploaded picture of the nails I got.
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July 2024 by Lian Murray
I am only giving the 4 stars as Mia who works there SAVED ME!
I have been here once before in Feb 2024 and got great service from a younger man who usually does acrylics but did a great job with my gel manicure
I tried again for my birthday weekend. I visited on Friday 19th July for a Gel pedicure and manicure.
This was done by an older man. DO NOT GO TO HIM!
Unfortunately the next day my nails started peeling whilst I was out.
I went back Sunday morning and was greeted by Mia who said she was happy to fix my nails. As she was doing my nails, I noticed she used a base coat (the older man 2 days before did NOT use a base coat)
I explained this to Mia who translated this to the older man and he then called me a LIAR and said she did use base coat.
Mia then finished my nails with an oil and I explain that the previous man did not use that either.
He was extremely rude and hostile to me and to the other staff. Both Mia and another female employee were very apologetic!
If you plan to visit here, please ask for Mia or DO NOT Use the older man!
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July 2024 by Kim Cooks
My husband and I was getting our feet massaged at yaya’s spa right next door and decided after to check New image nail out. We’ve been looking for a new spot. We both picked deluxe manicures and pedicures. The techs were finishing with some clients and we never mind waiting. We were put in pedicure station with water to wait which was fine. The older gentleman got done, came over to me, and started on my feet while my husband waited for the older lady. I told him I have a ingrown toe nail and he started speaking to me in his language which I didn’t understand, he got the bottom part but told me NO NO NO to the top part, I told him I wanted square but I got round, square and twisted with jagged edges, he didn’t cut or touch my cuticles, or do the sugar scrub and kept squeezing my painful toe and when I would yell in pain he kept speaking to me in his language. About 15 mins later he was painting my nails. I was in shock and I’m sorry but I know a deluxe pedicure takes more than 15 mins sir. The paint job was horrible and all over my skin. All while my husband still sat there in now ice cold water. My husband witnessed the rushed, uneven, and mess the tech made, he put on his shoes, I didn’t even wait for the clear polish and we went to the front showing the young man and telling him we refuse to pay for it. He looked down at it, offered to fix it which I declined and he allowed us to leave. I was so overwhelmed that I didnt even realize he didn’t even clean his tools or take them out of a bag. I’ve never had such a horrible rushed job done before. Do not waste your time or money.
Cleanliness: Hopefully I don’t get an infection from dirty tools. I’m so disgusted
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June 2024 by Carla Hosang
This location is amazing . Not only the staff that works here , I never have to wait , there’s always plenty of workers , they are friendly , nice , clean nail salon.
I always come out happy with my pedicure. I recommend this location to everyone!
If I can give 100 stars ⭐️ I would !!!!
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May 2024 by Faith Landrum
Terrible. Run away. Save your money. This nail salon is so unbelievably unprofessional and disgusting im surprised no one has shut them down yet. The lady who was doing my nails did not open a fresh pack of tools to even begin servicing me she had an open pack of what looked to be used tools and I’m not sure why I didn’t get up and leave at that instant. She proceeded to attempt to upsell me on services I was not interested in even though anyone could tell with my facial expressions that I was just waiting for it to be over. Whenever I go to a nail salon I get a gel pedicure with no problem and leave a satisfied customer. I was so in a rush to leave this horrid place that I settled for regular polish. I didn’t even revive a hot towel and now I’m wondering what I even paid 30 dollars for .. I ran home as soon as I was done drying to douse my feet in alcohol. Coming to this nail salon was the worst decision I made.
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May 2024 by Emely Liermo
Loved the service! Very quick and they treat new customers and old customers like family
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May 2024 by Blak B.
I'm sooooo happy I found this spot! I made a last min decision to find the nearest nail salon near where I was staying and this one popped up! I'm glad I didn't let the 3.5 star reviews sway me not to give them a try! They are under new management so that is probably why I possibly had a better experience. Anywho, I was welcomed by David & his funny personality! I showed him the way I wanted my nails and he executed it puuuurfectly! We had lots of great banter in between him soaking off my nails and giving me a new coffin shaped set. He was extra gentle with the nail removal process which is a plus. As we ladies know some people will rip ya whole nail off and have no emotions about your pain. Lol. Please give them a try and tell em Cherri sent ya! This salon is #BarbieApproved
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April 2024 by Yaidi G.
David knows how to rock these nails! He'll do whatever designs you want. Even make suggestions if you're unsure of what you want. Awesome vibe!
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April 2024 by Sara D.
David does a great job at working quickly but not rushing you as a client. They want you to leave happy. Love getting my nails done here!
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March 2024 by Briann Gardiner
They always eat on the nails and David always welcomes us with laughs and great conversation. I would 100% recommend coming here for self care and maintenance days!
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March 2024 by Cherri Frasier
I'm sooooo happy I found this spot! I made a last min decision to find the nearest nail salon near where I was staying and this one popped up! I'm glad I didn't let the 3.5 star reviews sway me not to give them a try! They are under new management so that is probably why I possibly had a better experience.
Anywho, I was welcomed by David & his funny personality! I showed him the way I wanted my nails and he executed it puuuurfectly! We had lots of great banter in between him soaking off my nails and giving me a new coffin shaped set. He was extra gentle with the nail removal process which is a plus. As we ladies know some people will rip ya whole nail off and have no emotions about your pain. Lol.
Please give them a try and tell em Cherri sent ya!
This salon is #BarbieApproved
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March 2024 by Zoey Mattis
David was absolutely amazing and very talented. I love my nails and it didn’t take that long. Definitely recommend and worth while.
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February 2024 by Teshia Bailey
Love going to David and getting my hot towel massage and my pampering. Get service, wonderful people.
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February 2024 by Nicole S.
Great nail salon!!! Super accommodating and always remembers me and my services needed. Very clean
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January 2024 by Alesia Smith
If you want nails to be done right stop by new image nails by David he’s the best in the west. Even though I am blind I know my nails are always on point and how I know is because everywhere I go people always ask me who does my nails and I tell them new image nails by David I promise you won’t be disappointed.So stop by new image nails today.
