-
September 2023 by Monica R.
This Macys it's in a good location , very central to most of things ! Wish the departments were close to each other , since Iit seems like they are in opposite sides . They always have great sales so that's definitely a pro .
-
September 2023 by Michelle F.
This store has gotten a little worse. Part of the upstairs is very cluttered now and looks like a hurricane went through it each time I come here. It is not the most pleasant shopping environment. They don't seem to have as nice of a selection of shoes as they used to. And of course they are always shorthanded so you need to pack your patience if you want to try on some shoes.I am always bombarded by the fragrances salespeople. I am not flattered lol It stresses me out. I haven't really bought anything here in a bit. One escalator and often both are not working. This has been going on for maybe 6 months now. There is only one elevator that holds a maximum of 6 people. I have waited 10 minutes in a line just to ride the escalator back down.I wish I could be more positive but this store could use some improvements.
-
November 2022 by Marie M.
On this visit I came to purchase Valentino's Donna Born in Roma perfume for my 16-year-old and my niece who just turned 17.As I was ready to check out, I wasn't stunned that the associate tried to get me to buy the boxed gift sets but what did surprise me was that the store was decorated so early for Christmas with matching music playing throughout. This Macy's is one of my favorites with professional and courteous associates, and their premises are just pristine.
-
November 2022 by Nichelle W.
Was looking to replace a suitcase that was stolen since I have the rest of the sad... Unfortunately it was very hard to find anyone to help me, the website said they still had it but there was nothing remotely close on the floor, it took me over five minutes to find someone at any register... They did looking online to see it was available for shipment.
-
March 2022 by Lindsay M.
I like how organized this Macys is and the great deals and sales they have even if you don't have there credit card. They always try to give you they also have an award program you can sign up for free. The clothes are always cute and accessories and just about all the have. Perfumes and all . I always walk out with something . I always love the fashion. The only downfall is it's hard finding someone to check your stuff out . It' seems to be empty most of the time in certain sections. But if they are around at the time. Then they are very nice and helpful if you don't see your size on the racks they tend to have it in the back or can order it for you . They also have a pickup section which is a plus if you order online or in store . They also let you keep the hangers if you need it give you gift receipts and so on .
-
December 2021 by William M.
Don't know where to start, this store is like they just replaced the Ross sign with Macy's. No staff, no selection, merchandise disorganized. Better to just close this location than keep it open in this state...
-
September 2021 by Karen N.
Years ago, I worked for a Florida favorite called Burdines. Now, Burdines is Macy's. What is new is something called Backstage and you can get deep discounts. For an example, Wick Candles are sold at an unbelievable cost of $9.99. Same candle at Yankee Candle is $24. You can get clothes, kitchen ware, bedding and gifts in this area. However, I think these items are final sales. There is another area called Last Act. These items arrive here before they are sent to Back Stage. The downside is that it is hard to find a sales clerk or a register. I remember when I worked for Burdines at times we had more clerks than shoppers. We would crawl over each other to get to the customers because we were on commission. Macy's continues the commission method of sales, but I have yet to see clerks run for my item, snatch it out of my hand and tell me their name.
-
June 2021 by Amanda L.
It had been awhile since I've been to this Macy's location. I'm referring mainly to their Men's store area. I was a bit disappointed with how it's turned out. I went on a Saturday so I knew it was going to be packed. However, off the bat the store was extremely disorganized and not to mention hot. I think the AC wasn't working just at Macy's because everywhere else in the mall was fine.I know Macy's is always a little pricey but their clearance was severly lacking. Then again with clearance it can sometimes be a matter of luck. They had a few discounts going on so that was good. The cashier and staff were super nice and doing as much as they could despite the large crowds and lines. That was one of the few good things about this location.I enjoy going to Macy's every now and then but this experience makes me want to avoid this location entirely.
-
March 2021 by Lin H.
Love the merchandise at this store . The sales people are pleasant and welcoming . This store is a big temptation for me but luckily I just window shooed today because I am a minimalist I know it's stupid to keep shopping when I have it all already .
-
November 2020 by Trevor M.
Macy's, the place where my wife likes to shop for clothes and shoes. Where I stand around staring into empty space wondering when I'll get to leave. This Macy's, which is closest to me, is the women's Macy's. So you get clothes, purses, jewelry, perfume, and makeup.Overall, the store is clean and organized, like most Macy's it usually is. Except, sometimes the shoe area looks like it exploded but that's because people get in there and they for some reason don't know how to put things back. Customer service, really depends on the department. Upstairs clothing, 100 percent on the ball. Perfume area, hit or miss, Sometimes they're all over you and sometimes I've walked out because no one said anything to me. Purse area is ok, shoe area they need more people, the rest of the store is pretty good when it comes to customer service.This Macy's has a quick bite area, where you can get food or drink. I've never used it but it's there if you want to try it.Overall, it's one of the better Macy's I've been too, I don't feel stressed when shopping there and it's clean. Not much more you can ask for.
