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August 2024 by Yusbey Carolina Badillo
Everything was excellent and the treatment of the person who helped me was great and very professional
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June 2024 by Fabian Milanes
DON'T USE FEDEX. I was returning a cellphone to Samsung. It was stolen at FedEx and they delivered an empty box. Now FedEx won't accept my claim because Samsung paid for the label and Samsung keeps saying they don't have a way to do the claim. I'm being robbed in my face because FedEx knows it was stolen while they had the package. My package was from weighed 0.6 pounds, however, before it got to Samsung was 0.00 pounds. I have been dealing with this for 4 months and no one want to help. I need to escalate this matter.
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June 2024 by Ariella Yegudkin
Great and fast service. Not crowded at all.
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May 2024 by mrl. mrl
Slow and rude
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May 2024 by Segundo Soteldo
Good attention
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April 2024 by Oliver B
Staff could be friendlier
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April 2024 by Karol Rodriguez
Too many people working at this location with minimal customer service skills. A lot of laughing and barely working to assist customers. My experience today on March 29,2024.
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February 2024 by Charlie Coffey
Incredibly friendly staff and great helpful assistance.
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December 2023 by Sylvester Nicolas
Great staff was very friendly and helped with my issues very quick and efficiently. Keep up the great work team!
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October 2023 by T F
I went in today 10/24 and tried to scan to envelopes that already had a shipping label on them. The scanner did not work. There was an employee (Ezekial) standing behind the counter putting boxes away. I waited patiently and then without asking me anything he said "just leave it on the counter". I replied, I cannot as I need a drop off receipt for my boss". He walks over and repeats what he just said. I then said "I'm sorry to bother you but I have to have a receipt for my boss" he said your "top sheet on your label is your receipt". I replied, I know but my boss said I have to have a drop off receipt for his client as this is important documents". He replied and I quote "then you are going to wait". He then went back and started stacking empty boxes, fiddling when them and looking over at me to see if I was still waiting. Made me wait about 5 minutes. Then came over and was super pissed. He was beyond rude and his entire demeanor was uncalled for. Sighing the entire time like I was bothering him. He then walks away and had to come back to give me my receipt. I don't understand why he was so upset. They were not busy, the scanner didn't work, not my fault. I was nothing but nice to him and I even apologized by saying I was sorry. I then checked my receipt when I got home and he charged me incorrectly. I selected standard over night and he charged me Priority Overnight. I have my label & I selected correctly. We are a business that uses Fed Ex for many shipping needs. I will now speak to my boss and use other methods as this treatment was not called for. I did nothing wrong. I was not rude, never raised my voice.
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October 2023 by Jilka Calbimonte
Efficiently, I was able to print and do all my work. A young man gave me the way to do it and it was easy and fast.
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October 2023 by A.M. Saying Doe Records Inc.
Great customer service
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October 2023 by Chocolate Chip
Don't go to this location, the staff are not helpful at all and not polite.
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October 2023 by William Antequera Aramburu
The customer service is terrible. I went to take a passport photo and the guy never could print the photo. I was waiting for 30 minutes.
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October 2023 by Tornado LLNH
I brought some new designer items into the store. The employee who deal with the transaction:940376692003(she's in her late 20's or early 30's , black with acne and glasses. She package my items in the pembroke pines store. Then when the items were delivered i found out she stole my things and replaced with old shoes..Im out of the country but I want this person arrested and charged .When i get back to florida im coming there with the police!!Im getting to the bottom of this!Thanks,Earl Bernard
