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November 2023 by Rene Ulloa
This place sucks. I bought some tires here thinking I was getting a good deal, but boy do you get what you pay for. When I purchased the tires the guy tells me I get “free rotations,” but since then I’ve gone back twice and nothing. Each time I’ve arrived at 8am (when they open) simply for the guy at the front desk to tell me I can leave the car but it’s a 3 hour wait. Additionally, I asked about getting my tires balanced and got questioned why do I think I need them balanced?!? The guy at the front desk is rude and so is what I think to be the manager or owner. No interest whatsoever to make customers feel welcomed and provide friendly service. I wouldn’t recommend this place to anyone!
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November 2023 by Linda Chen (Linda)
I don’t know why there are bad reviews but this is a great business I have to leave a 5+star review. They are friendly and honest, not try to tip people off. I got my expensive Michelin tires a few months ago at Coxxxx. I got a puncture in the tire and Coxxxx said they can’t repair it and I need to buy a new one ($250+)after 2 hours of waiting. I was super upset! I already spent $1000+ on their new tires and they still want to make more money just after few months?! Or they just don’t want to take the responsibility if they don’t fix it well? I went back to Family tire the next day at 8:30am. I waited for 3 hours and they fixed it for $25. The same scenario happened in the past, Family tire fixed my flat tire after Coxxxx refused to fix. Everyone here is friendly and helpful! It’s so rare to find this honest and fair price store. They always have a long line and they have a bigger shop east of pines. I believe their business is good because they do it well, honest and professional. Don’t be scared by the negative reviews, come and give it a try.
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October 2023 by Rob ..
Family Tire Distributors is a hidden gem in the world of tire shops. From my recent visit, I can confidently say they offer not just fair pricing, but exceptional value for your money.The knowledgeable staff at Family Tire Distributors truly sets them apart. They take the time to understand your needs and guide you towards the best tire options for your vehicle, ensuring you leave with the perfect set of wheels. Their expertise is evident, making the tire-buying process hassle-free and reassuring.Furthermore, their commitment to fair pricing is refreshing. You won't find any pushy sales tactics or overpriced products here. Instead, you'll receive honest recommendations and competitive prices that won't break the bank.In summary, Family Tire Distributors is a top-notch tire shop with a friendly and knowledgeable team that provides fair pricing. If you're in need of new tires and want a stress-free, budget-friendly experience, I highly recommend giving them a visit. Your car and wallet will thank you.
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September 2023 by Marian L.
Buenas tardes. me tome unos minutos para escribir y describir este negocio como el más pésimo lugar donde puedan pensar en ir y hacerle el servicio a su carro. en pocas palabras es una mierda tanto el servicio como las personas que trabajan alli . fui hacerle el alineamiento a mi camioneta, espere 5 horas no obstante cuando movieron la camioneta para llevarla al sitio donde le iban hacer el mantenimiento le rompieron el ring y el caucho y no me hicieron el trabajo. ósea dalo de alli con mi caucho y el ring roto no se hicieron responsable de nada. no les recomiendo ese lugar. no se responsabilizan por ningún daño, no te dan algúna garantía de nada. son lo peor unas mierdas no sirve el lugar. y para terminar no una estrella se merece.
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September 2023 by Angie Melissa Osorio
Very bad experience honestly, would not recommend. My grandmother went there and they took advantage of her and made her do things she did not need and then after all that she broke down because of what she didn’t need in the first place. Sold her bad tires and car was horribly aligned. Please be careful if you get service from this place. I will not be coming back!
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August 2023 by Shania M.
Love this place. Very reliable and quick speedy service. Make sure to come her early.
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August 2023 by Kyle T.
They helped me change my tire, wait time was eh, the pricing was pretty basic but ultimately good service. Thanks
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June 2023 by Renee A Brown
I needed a patch and I arrived at 4:57pm and I only needed a patch.....I was greeted and then shut down very quickly...I stated I needed a patch and the response was nope not today you can come back tomorrow at 8am....I stated I have to be at work at that time he said o ok end of conversation......lesson learned go were you know and it's sad my coworker referred me and I went against my better judgement after reading the reviews. I live in Sunrise and if would have known they stop working 30 mins before closing I would have gone to a tire shop closer to my home that way if the tire gives out I'm closer to home. Please read the reviews they are valid.
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June 2023 by Nick Kline
Should have listened to the reviews but a mechanic I went to recommended them. Called up and told the guy that I think I need an alignment. Also explained that my mechanic thought I might have a bad tire. The car has a lot of shake along with the steering wheel and doesn't drive straight. Right off the bat he started raising his voice telling me alignment has nothing to do with any of that, it only effects the wear on the tires. I questioned him explaining that the alignment does in fact effect the car driving straight and he started yelling at me. Ended up hanging up. Horrible service and i defiantly wouldn't recommend going there!
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April 2023 by Cliford Alexis
Worst tire place ever! Do not recommend ❌, Customer service is disgusting. And there is always a wait time , smh .
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March 2023 by Rambo B.
Worst customer service ever. My tire blew off my rim friday night im from west palm. After taking ubers back and forth i go to family tire. Prior to my arrival i call them and let them know im on the way there. The male working there instructed me at 230 pm not to come in because there closing. I was already in his complex driving on a rim. I arrived at 2:49 and the doors were locked with no one in sight. On the door it said open and the time they close is 3pm. Horrible horrible place to come. They will leave u high and dry. I also over heard prior customer complaining about the wheel balance on her car that she came to do a week prior. Led to her tire flying off on the highway. I think they forgot a bolt or something. Who knows
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March 2023 by Paola Lozano
Front desk has terrible attitude. I can understand wait times and being busy but there are ways of saying things to the customers. I gave two stars because the guys in the back were good. I stayed because I needed service otherwise I would have left because their welcome its a rude guy with a crazy wait time.
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February 2023 by Jrew Cooper
They sold me two totally different tires and put them on my car! I found out today my rims both are bent and instead of them telling me that they put the tires on bent rims and told me the car was driving bad because of the control arms! I took the car to the dealership to find my control arms are fine but both of the rims are bent! Instead of being told this they took my money and lied and sold me two totally different tires
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October 2022 by Jesse
I walked into the business and the first and only thing out of the old man's mouth, "you will need a mask". He then happily accepted his food order from a delivery driver not wearing a mask!! It truly makes you wonder!! I will never recommend or go back!
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October 2022 by Craig leszczynski
Was told by Costco mechanic to specifically go here to get the best results. The people were kind and funny, incredibly helpful and honestly one of the best experiences I've had in response to a scary accident that left me shook. If you are gonna go anywhere to get an alignment or anything more do go here you will not regret it!