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May 2024 by Robinson Cheryl
Danielle and Vale very nice and attention
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May 2024 by Shanita Austin
Danielle and Vale I walked in and it was so clean and attention
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May 2024 by Daniela Pena
I love this shop! This is super clean & elegant like its name! I purchased a puppy & they give you all the paper work & the paper work shows they are from responsible dog breeders. I bought my puppy here because I needed a dog that I’m not allergic to, I went to petland & it was so gross & the puppies were sick & 3 dogs in one small cage & on top of that more expensive then my car.I’m so happy elegant puppies actually care about these puppies & get them from the best breeders.
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May 2024 by Lys Borges
As soon as you walk into the door you can tell that the dogs are not happy.It should be illegal to keep puppies like this for sale.The dogs were clearly unhappy, unkept, sitting on top of their urine, laying next to their faces, some dogs were skinny, there was a dog with dandruff, another one running after his tail and another one licking the glass, those are obvious signs of boredom. The employees don't care for the well being of these animals and you can only touch the puppies for serious inquiries. Do not purchase puppies from here go ahead and look for your local breeder or shelter. This place should be out of business. It's not fair to keep these innocent puppies in a cage for long hours like this. Where is the inspection and animal control ?
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May 2024 by Gustavo Fragale
Me and my sister visited this establishment hopeful for a new pup, but what we were met with was absolutely disgusting. Multiple of these poor young puppies being left in cages with their own feces just inches away while they slept. The workers on shift payed no attention to the needs of these animals and many of the pets looked depressed and in an unsuitable environment. I highly discourage anybody from providing this disgusting establishment with buisness and I am very displeased that Pembroke gardens would allow a buisness such as this one to continue to operate.
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May 2024 by Juan Antonio Carcassés Borges
I loved the puppy I bought and the attention that the lady who took care of me gave me. congratulations to the store owner for choosing such good employees
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May 2024 by Dismey Herrera
excellent customer service. The puppies are very well cared for and in good hygienic conditions. I was treated very cordially and all my doubts about the puppies were clarified.
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May 2024 by Brittany Persaud
Terrible customer service. We are in the market for a new puppy and when we walked in we were told we couldn’t touch them which was valid since they supposedly were 8 weeks but missing a vaccine. She knew absolutely nothing about any of the puppies and then when I asked what kind of frenchie it was she got so irritated then proceeded to answer with an attitude that it’s a French bulldog I don’t know. We loved one of the puppies but the service was so terrible I wouldn’t buy a dog from them ever. Sad to see store owners being represented by someone like this.
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May 2024 by Juan Gomez
RUDE PEOPLE. Someone needs to shut this store down.
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May 2024 by Darah Valville
They locked the doors 10 minutes before actual closing time, and the clerk intentionally avoided eye contact as she walked to the door and turned off the TV. There were still other people inside the store shopping.
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May 2024 by Wendy Ramirez
Horrible customer service! Went in the store with my daughters, was surprising my oldest with a dog but had not told her. She asked to see a dog and the 2 young girls working there said, they couldn’t bring the dog out if it was not being purchased! How are you suppose to purchase an animal without bonding?!?! After we left, I had toldThem how disappointed I was regarding their customer service and their response was, the dogs are young under 3 months so they can’t be exposed to people. So why are you selling them?!!! Never again will I walk into this store… it showed they only care about the sell and nothing else… you should be ashamed…
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April 2024 by Rebecca Perez
I was just in there, trying to purchase some thing and I stood at the cash register for a good 20 minutes I looked around. I stared at the lady who kept talking to a lady in the store. No one else greeted me. No one else said anything to me I had multiple questions that I could not ask because, there was no one there to ask no one even acknowledged me so I put the stuff back and I walked out and not even then did anyone acknowledge me fix your customer service
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March 2024 by Carmen Forns
It’s painful to see those puppies locked up in that tiny space so they can hardly move. I don’t know how that kind of business can be opened.
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March 2024 by Linnet Lastres
Very cute puppies
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February 2024 by A & M
I rescued a dog that was purchased from here last year. I have her papers with pictures and receipt of sale. I encourage you all before you purchase a puppy from here ask them for the breeder information of the dog you are interested in and google them immediately. Most of the puppies here are from puppy mills and are unhealthy and have many hereditary illnesses and deformities that you may not know about until after their "warranty" expires. This is the first thing that popped up about the breeder our dog came from then sold by this establishment: "Missouri breeder who once unsuccessfully sued the Humane Society for referring to her as a puppy mill owner, was once again found keeping dogs in poor conditions during at least three recent state inspections." Please research reputable breeders and get your puppy from them. Places like this should not be allowed to sell puppies, that's the only way to end puppy mills and backyard breeding.
