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October 2024 by Preston Hibbert
It honestly baffles me how painstakingly slow the service is at the food court. Nothing is “cooked to order” so it all falls on improper procedure/lack of training. There’s no logical reason for a hot dog to take 20 minutes at any time of the day.
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January 2024 by Teresa G.
Poor customer service. Greeter was an angry and very aggressive female with no customer service skills. Management had no people skills either. What an uncomfortable start of the day. Avoid the Pembroke Pines location at all costs.
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December 2023 by Juan Carlos M.
Not able to provide customer service at a store manager management level is pathetic and embarrassing.
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November 2023 by Satya G.
This review is for the optometrist Dept which is independent hence giving Costco a bad name. While setting up appointment we were told the co-pay is $10. When we queried the $100 bill we were told "imaging" is not included. Wouldn't it be nice to ask before providing a service. I am so sorry but I find our medical industry is very dishonest and always looking to nickel and dime customers for every last penny. They are eroding the trust we have built with Costco over 25years.Imagine supermarkets charging for using shopping cart, public toilet, air condition as "not included in your shopping" experience, that too after the fact.Shameful.
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October 2023 by Shelly T.
We have been members of Costco for many years, as well as BJ'S. We tend to go to BJ'S more often. Mostly because BJ's has more to offer and is priced a bit better. They also have a deli, which is very important to us. Today I went and I wanted to put my groceries on my MasterCard, then come to find out at the register that you don't accept anything except Visa branded cards! What??? That is such a bad business practice! I also noticed that you hardly have any coupons, people go to these kinds of places to save money. I'm very disappointed..
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September 2023 by James B.
The Food Court does not answer the phoneThey just sit there and listen to it ring intentionally so they don't have to answer
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August 2023 by Marie M.
I've had memberships to other wholesale clubs in years past, but now that my large family is grown and my children have families of their own, I didn't feel the need to be a member of a club. Needing tires and shopping them around, I decided to join Costco and buy their tires with a 5-year road hazard warranty. As it turns out, they don't carry my tires and said they can't be ordered, so I had to go elsewhere to get my tire plugged. I was extremely disappointed and immediately considered canceling, but when I walked around the store, I found really great deals and some food items that I now love such as chicken tamales, birria & cheese pupusas, almond flour wraps/tortillas, mini-sized Naked smoothies, and a couple more. With that, I also found that the service by Alex up front, as well as from others on the floor and at checkout was great; so I'm keeping my membership.
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July 2023 by Enuel Viera
All around great shopping
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July 2023 by Vincenzo Spadafino (Vinnie)
Thank god it's back . The only think is got to find a way for people not to come in with there carts. It's really not right for others who enjoys the food but they hit you with the cart or hit the table and saying oh I'm sorry doesn't work especially when you have food in your hands they hit you with there cart and my food on the floor.SO PLEASE LET'S DO SOMETHING ABOUT IT.PLEASE....?.
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June 2023 by Jason Ho
Good food, great prices, crazy lines.
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June 2023 by Odontolau
You found everything here.
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April 2023 by Vincent Moy
The food court here is almost as disappointing me. The hot dog bun is more wet than the Everglades. The pizza uses more oil than a fried chicken. We waited so long for the food that I could bet you that it was made by a sloth more crippled mental and physical than you. The soda taste like if you had tried to make lemonade.
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April 2023 by Elle Mae
Wish they would bring back the ol faves.
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March 2023 by Erwin M.
Besides the giant ketchup bottles and mayonnaise jars the great value is always welcomed. I always start with a quick chicken bake so I won't be hungry shopping.
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March 2023 by Pamela Ryan
Good deals on food, gas, and liquor.
