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April 2024 by Sherrita Perry
Today I had the chance to order a wig. Amar was great and kind though every step of the process. I haven’t received my wig yet (just ordered 30mins ago) but I wanted to comment on the CUSTOMER SERVICE BEING TOP TIER ❤️
I’ll be back with another review once I receive my wig.
UPDATE- I just received my wig 28” body wave Natural color & the wig is true to length very bouncy and FULL❤️ I love it will be a return customer !
oh & there was extras in the package thank Amar!
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April 2024 by Saby
I had such a great experience during my last visit ? The owner and staff are so friendly, they answered all my questions. I am definitely going back to purchase hair for my next style.
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April 2024 by Saryah Appleton
Highly recommend shopping here for hair greatest decision I’ve made
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April 2024 by Changing My Path 1111
I was overcharged. In fact, I was charged extra item yesterday. When I went to purchase one hair dye, I found the receipt where they charge me two extra hair dye.
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April 2024 by Amore Beauty & Plus
I recently had the opportunity to make a purchase at this beauty supply in Florida -Pembroke area and I was truly fascinated with the product I purchased: they were hair extensions with tape (brand name Soprano) among other things I bought...not only this but the prices and the attention of all their staff It was incredible, there are literally no places anymore that take your expectations to another level. I took the time to make these comments since there really should be more places like this. Thank you Beauty Factory Florida for all your customer services and variety of products of excellent quality and good prices.
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March 2024 by Malik Gitau
The service here is A1!
If you need something, trust me, they got it.
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February 2024 by Isabella Méndez
DONT BUY ANYTHING HERE I threw away $200 in this place, I went to buy tape extensions then when I got to the salon the lady took out the protective paper then realized the tape didn’t even stick, please please please do not throw your money away with them you will regret it
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December 2023 by Mia Thompson
The old man and the lady with the burgundy hair is always rude when I come there they give you a price over the phone and than when I get there it's a different price today I purchased a bundle from them because I was kinda desperate but I will never go back again especially when they are there I rather just take that ride to Miami
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December 2023 by Paris Webster
Customer service is great! I had a discrepancy and we resolved the issue quick & fast. Hopefully they find a better vendor with reliable bundles because I really love how I was treated by moody, but the quality of hair didn’t match the prices.
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December 2023 by Vicki George
Absolutely the best hair you can get at a beauty supply location! And the customer service is great!
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December 2023 by Rhode C.
Clean/organized store and friendly/helpful staff. I love love Bryan ❤️ prices are on point and they stay running good sales too. Hair, products, accessories, etc... You got it!!! My daughters and I go to hair store!
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December 2023 by Martina Ford
Bad quality hair, was going to consider out of convenience the girls were nice, the older guy rude and blatant poor customer services. 2 different prices were given so it caught me off guard. How hard is it to respect the majority that puts money in your pockets to run this business???
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November 2023 by Beat-iful Aesthetics (Beat-ful Artistry)
Literally, if you don’t know anything about wigs, I would not touch the people that work here. I literally got a body wave 28 inch wig and it was pinned straight and I was like why is it so straight if his body wave the popular guy that you always see on social media and one of the girls that work there said that it’s because they straightened it and they guaranteed if I wet it you’ll become curly. I wash the hair and it’s not one wave in it and the hair is so trashy looking . I literally had it for less than a week. Spent over $400 on a hair that was supposed to be human and not synthetic . When it comes to trust, I will never trust them again.
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November 2023 by Rosana Benitez
Omg this is a great shop !Love it .. have great wigs and lots of other beauty supplies ..it’s a huge store and everyone there is very nice and attentive.We were attended by Niyah she was super sweet and helped me and my daughter out with some wigs we wanted.. she was calm and not rushed at all.. Also there was one of the owners very nice man his name is Amar .. also a great person, all smiles and he even gave us some samples ..Definitely will go back and recommending to everyone I know !Idk why there were some bad reviews here . Honestly must be some mean people because since I went in til I came out everyone was friendly and nice and smiling and place was clean and owner was also nice .. and the prices for 3 wigs we got were very fair and reasonable actually lower than I thought they would be .. I even got a discount on one that had a hat attached.Thank you so much ?
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October 2023 by Kris Turner
This hair is horrible. DO NOT BUY ANY HAIR FROM THEM. I recently bought 3 bundles and a closure from them. Blonde hair. I was so excited to get my blonde hair because i was attending a concert. Omg do i regret it. The hair and closure was $400.00 dollars. A BIG waste of money. I get it hair shreds, that’s understandable. But this hair is shredding so much pretty soon it’s going to be so thin. My closure is a whole other story. I swear it’s synthetic. I never write reviews. But I had to leave a review. I even wrote their Instagram page. They responded and asked me what did i put on the hair. First of all i went to a beautician.Save your money go some where else!
