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November 2023 by Jasmin Hercules
I came in to get my 4 wisdom teeth removed. Dr. Scott was amazing. Dr. Taylor was super nice. He’s the G.O.A.T! And the staff is really helpful and understanding. I love Aspen Dental Pines. They are the best location.
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November 2023 by daniella d
Had an amazing deep cleaning. Noticed the difference within my teeth immediately after. The staff was very nice and welcoming. They were also understanding to my financial hardship and facilitated my experience to be able to get the deep cleaning done.
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November 2023 by Sandra Hercules
I came in looking for a dentist as a walk in. I was really nervous, but Lily made me feel at ease and made me feel comfortable. The staff is amazing too! I really like Aspen Dental Pines. I will definitely be back for more work.
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November 2023 by Shakeithia Perkins
I had an excellent experience with Aspen Dental. The staff was friendly and professional, creating a welcoming atmosphere. The office is clean and well-maintained. I highly recommend.
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November 2023 by Dr.Michael
I have never in countered a group of people, who exhibited a great pride in the job performance they rendered to me. They all, the whole department, optimizase , true excellence, skill and care for me when i walked thru the door. I know deep in my heart that they render this type of service to everyone they meet. Bless you all.
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November 2023 by Johnny Shkreli
The people here at Aspen are always so nice and pleasant. Gio is amazing! Always does a great job on my cleaning!
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November 2023 by Ricardo Vasquez
Omg this place is truly amazing and friendly . I got a deep cleaning done Gia . She really took care of me . Made me full comfortable and she takes Pride in her work . I highly recommend this Location . If I can put more stars on this I would. the front desk stuff are also truly awesome.
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November 2023 by Brown Skin
The clerk at the front desk is rude & disgusting. She has on SEVERAL occasions attemted to over charge me, but I know better.However, I love my hygienist (and she get 5 stars), as she is the only reason I still go there.
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November 2023 by Elaine Katz
The staff was very helpful. The Doctor was great. He made me feel comfortable. I would recommend Aspen Dental.
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September 2023 by Jenny Lopez
Best dental office in the Pines area. Everyone is super friendly. You get seen in a timely manner. I was in and out today for a regular cleaning in almost under an hour!
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August 2023 by michael cunningham
I was charged almost 1500$ out of pocket with insurance for a deep cleaning they stated I needed along with antibiotics. I do not believe this to be close to the average out of pocket for such a procedure. I was also charged 135$ for an electric toothbrush I did not ask for neither did I receive one. 135$ for a toothbrush is outrageous enough, but to be charged erroneously for it is infuriating. The office manager stated she didn't notice the charge, but it will take 7-10 days just to refund me. It makes you question the legitimacy of all the other charges and the ethical implications. I would not recommend this office, however, the hygienist was courteous.UPDATE: I have received a refund for the electric toothbrush that was mistakenly charged to me. I also consulted with my insurance company and they verified all the charges. For these reasons I am changing my rating to three stars. This is based on the professionalism of the hygienist and my satisfaction with the outcome. One thing of note, they did misquote my periodontal maintenance as 111$ per visit when it should be 35$ as per my insurance. So if you do choose this office, make sure you verify all charges and codes with your insurance as the office is prone to mistakes.
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August 2023 by Jo-Anne Nichols
Dr. Jerry Karedan is an amazing young man and an even more amazing dentist. He explains everything to you every step of the way, he actually listens to your questions & concerns, addresses each one with professionalism and care. You are a patient at Aspen...not a number. He genuinely cares & wants you to be happy with every aspect of any procedure. I am truly glad that I found him.Alex is a level above any lab technician I can think of. The care and precision that he puts into his work is beyond amazing! He was more than willing to remake my first set of temporary dentures when they did not fit properly and made sure that I was happy with what I was getting. And those were only the temporaries....the permanents are beyond my greatest expectations!!! He would take the time to explain exactly what he would be doing and why, which helped me to understand the procedure better. He too, would listen to your questions & concerns and answer with knowledge and explanations. He is an artist that has honed into a skill that not many have! My sincerest thanks and appreciation to him for my new smile!A special thanks to all of the girls behind the scene, from x-ray to hygienists to dental assistants. I truly appreciate each and every one of you that had anything to to with this incredible journey. The entire office staff are so welcoming from the minute you walk in the door and informative & pleasant to deal with. Yomi explained, in detail, the breakdown of everything & showed me financing options that were available to me. I could go on and on raving about this place but I truly suggest that you just go see for yourself.Don't get me wrong, I read all of the reviews on just about every social media platform and came to my own conclusion. My conclusion is this: People (in general – not all) suffer from immediate gratification syndrome. The level of entitlement & expectation is ridiculous.This is not me!!! I am likely the most patient person you will ever meet, and I have absolutely no problem trusting the process. I believe that if you try to force something to happen on your terms and your time frame then you should be as equally willing to accept mediocre outcomes. You get back what you put out.So in conclusion: If you are not educated and choose not to research the entire process for getting snap in (or on) dentures, if you think this is a pain free procedure, if you lack patience (this is a very lengthy process) and expect to have a brand new million dollar smile in a couple of months, if you are not willing to have disgusting glue in temporary dentures in for minimal 4-5 months, if you are not willing to adjust your eating habits to soft foods, if you can not follow simple instructions then this IS NOT FOR YOU!!! This is a time consuming, no turning back life long decision.I know it was the right one for me & I believe it could be for you too....if you choose to do so.Thank you everyone at Aspen Dental, Pembroke Pines, FL!!!!This is the place to go for all of your dental needs!!!!Jo-Anne NicholsFort Lauderdale, FL
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August 2023 by FERNANDO CEDENO
I don't think there is an office within this company (Aspen Dental) that understands the concept of true customer service with absolute clarity and professionalism, as occurs in the Pembroke Pines office of Dr. Nathan Taylor, under the impeccable direction of a brilliant office Manager, Keila Famania.The Golden Rule of exceptional costumer service is the ability to communicate with your clients, and this Pembroke Pines office does it masterfully.I have been a client of this office for a year and it has not been easy due to the extensiveness of the work, but at all times the only thing that has never changed is the professionalism and kindness of each and every one of those involved in the dental process carried out. .The first impression upon arrival is hard to beat because Yomaira (Yomi), at the reception is second to none and welcomes you with the smile of a radiant summer sun.During the dental process, I have been lucky to have what I call my angels, I have been hit by the perfect storm, three delightfully young ladies, absolutely professional dental technicians, I want to say many thanks to Kali Coore for her patience and sweetness, to Lily Villanueva, for her support in difficult moments due to my low resistance to pain under anesthesia and finally to Ana Martinez, for being so professional and attentive to her client's details, it is people like you who make a difference anywhere. whatever you do, don't change the way you are.A separate chapter is "The Magician" for me, Mr. Alex Rodriguez, this Dental Technician is of the highest quality, a first class professional, a great human being and a true asset for any company, especially for the Aspen Dental office of Pembroke Pines.My respects to Keila Famania, she was very helpful in facilitating the financial part and did everything necessary for the comfort of her client, good work Keila!Dr. Jerry Karedan, Managing Clinical Director, a true human dynamo, appears suddenly and out of nowhere and disappears just the same, but he is a professional committed to his career and his patients, thank you very much for all your care despite the pressure that your busy schedule forces you to do.Dr. Nathan Taylor, Owner of Aspen Dental Brach of Pembroke Pines and a brilliant dental surgeon, I thank you very much for what you did for me and I wish you the best in your practice and a long life so that you can continue to do much better, the quality of life of other human beings, in my opinion you are not only an excellent dental surgeon, but a human being with a great sense of social responsibility and compassion for others, I believe that you have been blessed by God and you are surrounded by excellent collaborators, who make your clinic a true pride of the dental profession.If you don’t know the language of gratitude, you’ll never be on speaking terms with happiness,’With best wishes, from a grateful patient.Lic. Fernando Cedeno Pineda.
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May 2023 by Alex A.
I visited Aspen in Pembroke Pines April 21. They insisted in full X-rays, which they said were no charge. I explained that I want to know how much. They explained that they couldn't give prices, because their system was down. Today May 15, I returned because they don't answer or return messages. After being there a half hour, they gave me the systems are down and can't get my insurance prices. The girl at the desk then showed me a stack of files and said that these people are ahead of me and still waiting. It appears to me that this is a total sham. Don't waste your time here. They want to let you know how much it will cost, after the work is done.Don't get suckered in by them.I was also Refered by an orthopedic doctor who will get a full report from me this Friday.
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April 2023 by Marta R.
I went with a loose tooth due to gum disease , having an infection they did not address my issue or discomfort, went straight to tell me they have to pull my teeth and put some implants , they told me I don't have any bone for partials but I do for the implants ? No sense , when they start with the pricing , I will get any solution for my problem , She said the doctor will do something but I was out of the room already to face the outrages prices . A professional will address first the major concerns , I was expecting to get a deep cleaning some antibiotics to get well and later to see my options , left the place visited my primary physician and explained he prescribed antibiotics my tooth is getting harder in the second day , Trying to call the office to see if they will claim the full mouth X-rays because I needed it for a second opinion , I cannot get through I think they block me or something because I get a weird recording from Verizon but is the same number I dialed first day when I left a message to get my X-rays , have not heard anybody with an answer.
