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September 2024 by Academic & Community Resources
My African Gray has been going to this establishment before they left their prior location a few miles away. Without notice, they closed their practice. I understand the circumstances and empathize with Dr. Rupp wholeheartedly. On their social media page, there are instructions on how to get records. I have been trying for months, and the company does not have my pet's records. Where is Dr. Rupp? Where are the records? There are certain responsibilities per the Florida Department of Professional Regulations. If anyone has information, please let me know. Thanks.
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June 2024 by Josephine Hanby
Animal House vet has closed their doors and vacated the office without any notice to their customers.
They didn’t have the courtesy to return the many calls that were made to them. Very unprofessional.
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June 2024 by John Nott
Hands down Dr. Greg is among the most humane, most dedicated, most compassionate vet I've met in 6 decades of having pets.
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April 2024 by Opal Browning
Boarding Facility is horrible.
So I left my dog in their care for 2 nights and 3 days, only to pick her back and find her with a totally bruised off nose. The young ladies explanation for that was that she kept rubbing it against the cage.
Why was someone monitoring to see that this was happening and if the see this happening, create a more suitable atmosphere or contact me.
Secondly, I left two contact numbers for them to send me pictures of how my dog was doing an updates and no one did. Matter of fact when I asked I was told the send it to the secondary number which was a lie as no messages were sent to any of the phones.
I also tried calling all weekend could not get through. a lady answered the first evening and hurriedly told me they were closed and hung up,
After taking my dog home he was starving.
It is very clear that the animal got very little care all weekend. Because there is no way an animal nose could get to that stage if someone was taking care.
I get VERY UPSET every time I see the condition of my dogs nose.
Negligence is very evident !!!!
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April 2024 by Mayah Jimenez
I really have no complaints with this establishment! they were able to give me an appointment at a reasonable time so my bunny can get examined. The lady in the front is super sweet and embodies good customer service. The Doctor and staff are knowledgeable and compassionate while I was going through an overwhelming time. I definitely recommend bringing your fur baby here. They treat Lennox with such patience and love.
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March 2024 by Veronika Ashkenazi
We love Animal House! Our dogs are like our kids so we are extra careful where we take them for care. Dr. Rupp, Pam and the whole staff are kind, caring, knowledgeable and make you feel comfortable. Pam has gone the extra mile for us a few times and we are forever grateful. Animal House has an amazing vet and team behind him. We highly recommend bringing any of your fur babies here.
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January 2024 by Sheryl Albert
Our dog has been going to Dr. Rapp for over 4 years. We are moving out of State and hope to find a vet who’s as good as Dr. Rapp and his team. They are all awesome!!
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January 2024 by Steph
They took care of my three babies so well, two dogs and a bearded dragon. One of my babies has pretty bad anxiety and they treated her as her own and eased there way into the exam with care and softness. the doctor does so well in answering all and any questions and their staff is just as sweet and accommodating ! Definitely recommend trying them out!
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December 2023 by Shacayla Adams
I hate to leave bad reviews but this experience was unnecessarily rude. The vet was okay I have nothing bad to say about him but the customer service from Alejandra needs major improvement! She was so sarcastic and does not need to be answering phones. I will be going to another vet.
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December 2023 by Ruben McEachron
They take the time and care for your dog!
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December 2023 by andrea lamarco
This place along with their staff is amazing. Had Michelle help me with my gecko, she was awesome. You can tell she really loves what she does. I loved having Dr. Rupp crack littles jokes in the room with his staff as well, it’s nice to know that despite being a professional, he’s human. You don’t get to experience a personable doctor often. Came here for a first time check up on my lizard a few days ago while in the city, I wish I lived closer to Pembroke so I could come here all the time. Honestly a very one of a kind clinic. I definitely recommend coming here.
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December 2023 by Beth Maldonado
The entire staff and Dr. Rupp are absolutely amazing. They treated my rabbit for eye and ear issues. Recommend them ?%
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November 2023 by Lesly Klaric
The best vet in south Florida! Dr. Rupp and his staff really show how much they love their jobs. I took my hamster in for a check up and they were a bit busy, which I understood since it is a dr.’s office. They were able to find out what was wrong with her and provided the best care possible! Thank you to all the staff for your loving care for my pet❤️
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November 2023 by sergio garcia
Amazing place during my stay in Florida! My cattle dog, Hasino was assisted well for his yearly check-up. The young man assisting the Doctor was amazing.Some people need to state the truth on here because chile that's unfair to the Vet crew.
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November 2023 by Kayla Vosila
This is a great place to take your pet. The staff is super nice and helpful and you can tell that they in it for the animals and not the money. Dr.Rupp is amazing he sat there and explained in detail what was wrong with my doggy and different ways to help. I recommend coming here
