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January 2024 by Rosshalde M.
I am disagree with other clients, Animal Clinic of Village Square is "THE BEST" place for our loved dogs and cats. Dr Puig is the most compassion, resilient, professional, and patience veterinarian doctor that I had met in my live. I have 3 dogs and 1 cat, my son has 2 dogs, and my mother has 3 cats. All of them has been treated by Dr Puig for 18 years. The doctor and staff are amazing, honest, knowledgeable professionals. I have no words to describe how thankful I am for them.
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January 2024 by Cassidy D.
If you ever let a review persuade you, please let it be this one. This practice's negligence led to my Mother's dog's death. Some background, she has been a loyal customer of Dr. Puig for nearly 20 years, bringing every one of her 4 dogs to him and trusting him completely. Today- that all changed. This doctor performed a third surgery on a 10-year-old dog's TAIL within 1 week, never repeating lab work once since December. Dr. Puig himself stated that he should have performed repeat lab work before this procedure. This third surgery (on just a TAIL keep in mind) she received a call that her dog had passed. Dr. Puig described the "code" that did not make sense whatsoever to myself, an ER nurse, and then adamantly refused to issue any sort-of refund for the previous surgeries he performed that lead to requiring a third one. But don't worry, he offered a "discount". Because of these three botched surgeries, my mother maxed out credit cards and can now not afford to pay for the cremation of her dog that passed in this office, under the care of Dr. Puig. I can barely understand and make sense of "things just happen", but then to refuse any sort of reimbursement for the thousands of dollars I have paid, and do not get to bring my dog home, I will never understand. I have given this practice tens-of-thousands of dollars over the last decade, and not even today, in these circumstances, would he consider doing the right thing. I am disgusted, heartbroken, and confused on how this dog died during an operation on her tail. After years with Dr. Puig, unfortunately this has shown us he truly does not care for his patients or family members, and is the living example of greed, and selfishness, with a total lack of empathy or compassion. On a human, this death would have had to been answered for, and the best she got is a tuft of hair, paw, and nose print. Do not bring your animals here.
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January 2024 by Juliet Gonzalez
My three dogs love this vet! I brought my pug in for a broken nail that was very deep- they put him under anesthesia and after one day he is back to being my playful pup. The price was amazing too! My previous vet was trying to run unnecessary tests but Dr. Puig was very kind and knew exactly what it was right away and treated it. From now on even though I live far I always bring my dogs back. I also have a new rescue who is traumatized and is pretty aggressive they handled him very well and did not push his boundaries! Very impressed with the other staff as well they’re always very kind and understanding and recognize my dogs right away ? never had a bad experience and I’m sure you won’t either.
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January 2024 by Jose L.
Dr. Puig and the staff made us feel so at ease and our dog loved them too! Our dog was very anxious when we arrived but the minute the doctor came in she became so calm and the staff was just as patient and loving.
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December 2023 by Carole Simmons
Loving caring Dr and staff
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December 2023 by Alejandro Pinzon
We visited since our vet was out of town and was highly recommended by our vet.They took care of our baby Munchkin and communicated clearly the whole time. Pricing was fair and speed was great.Highly recommend this vet clinic!
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October 2023 by Eunice M.
I have been taking my dogs and cats here for years and Dr.Puig always puts his patients first, making sure he is putting their well-being first. He always does the best he can for his patients and owners, unfortunately advanced veterinary treatment and medicine is costly and people don't always understand that. He is a good and honest DVM, he saved our sweet princess after she had a severe pyometra to which she had to be transferred to and emergency 24 hour facility. He did his best for our baby rocky and to heal his broken leg after some intense park zoomies and has attended to all our puppies first vaccines and microchips highly recommend this doctor!!
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August 2023 by Naomi Pierre
Excellent personalized care for my fur baby
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June 2023 by MARIALEJA
Dr. Puig is a very professional person like Kristell and affectionate with pets ?. Excellent attention. Your entire team is very attentive. Thank you.
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May 2023 by MARCO MORA
There I take my dog with very good care from DR Puig, very good treatment of the animals and they explain everything very well
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February 2023 by Pamela B
Dr is very gentle and caring with our puppy. I also feel listened to here which is not the case at some offices.
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January 2023 by Gabriel “Abo” Ruz
Dr Puig is very professional and really cares for his pet patients. His staff is very customer oriented and congenial. My daughter and I decided to give him a try, as our pet clinic is like three miles from here, Dr Puig exceeded our expectations. Glad to have found such a great veterinarian doctor, so close to our home. Look forward bringing my Tico and Charlie, my daughter’s pet to his clinic for further pets wellness care. Mrs Ruz
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January 2023 by tibor H
I had the worst experience with this so called vet.It cost me $600 dollars for a second opinion for my dogs hip. I asked the doctor to check the lipoma on his chest. they told me they needed xrays to see if it is a Lipoma or cancer. First my appointment was for 1pm I waited 4 hours to be seen by the doctor. They don't have a rest room so forget that. I was told the doctor would call back the next day ! Never happen 3 days later. I finally had to go to the office for the results. only to find out that he couldn't tell me about the lipoma he said he would have to extract some fluid from the mass on his chest. I told him when I went to him that was the most important thing I wanted to know. Well he then told me he would have to charge me additional money to let me know about the mass on his chest. This Vet is dishonest, A liar, and a cheat. He cares only about MONEY!!!! not your pet. BEWARE OF CON ARTIST GREEDY OLD MAN. STAY AWAY!!!!! HE IS IN PEMBROKE PINES. 1617 N. Hiatus Rd, Pembroke Pines, FL 33026. YOU HAVE BEEN WARNED.. PASS THE WORD ON. I give him NO STARS .
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November 2022 by Jorge Moreira
Dr. Puig and the staff are the best I have a 2 yr old French Bull dog . He loves everyone there he even gets excited when we get there
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November 2022 by Sofin Asim
No better vet and staff! Dr. Puig and his staff (esp. Kristell) are absolutely the best! They are efficient, caring and dedicated. The professionalism, promptness and thoughtfulness they showed to me and my cat was above and beyond. International travel with a pet can be challenging, but Kristell knew everything and helped guide and direct me to ensure an efficient process. When we waiting for the documentation from the USDA, Dr. Puig was like a hawk chasing them to ensure a timely departure. They followed up again to ensure a safe departure of our cat. The team was 100% beyond professional and amazing! Would definetly recommend and use without any hesitation. Very fairly priced also. Thank you again Dr. Puig and Kristell :) Love, Yuki
