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August 2024 by Indira H
I really appreciate the service and support that I got when I needed it. Ms. Angela Shepherd is very professional with her job. She is very knowledgeable and understands her clients needs. I always receive excellent service from Ms.Angela Shepherd. She is friendly, reliable, knowledgeable and always ready to tackle my questions. I highly recommend Ms Angela Shepherd to anyone looking for an insurance agency that put customer first.
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December 2023 by Pamela Mccluster
I’ve been working with Aimee to lower my condo policy. She is very thorough, patient and knows her product. I would highly recommend her if you are looking for a great condo policy at a great price.
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September 2023 by John Murray
Angela was EXCELLENT! She was so efficient, knowledgeable, and helpful! I can honestly say that she is the best local agent for any type of insurance that I have ever interacted with. There was an issue that I needed assistance with regarding a change on my policy and it was a time-sensitive issue. Angela explained everything simply to me, resolved the issue quickly, AND saved me money in the process so that is ALWAYS a plus. Thank you Angela! We are blessed and grateful to have you as our local agent and advocate!
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September 2023 by Barbara Reynolds
Miss Shepherd is a strong advocate for her clients. When I was too tired and confused to stand up to another agency that was overcharging me. Miss Shepherd strongly advised me to trust her and let her handle everything. I know I am in good hands with her.
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September 2023 by Bridget Newton
Very satisfied
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September 2023 by Dale Gary
Angela is very personable
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September 2023 by DEE DEE
Agent makes a mistake and customer pays for it financially
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September 2023 by Debby
Customer service is excellent, always responsive and follows through.
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September 2023 by Beatriz Restrepo
They have always helped me very well
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May 2023 by Rlchard Buchanan
Angela has been my agent since the early 2000sI moved to the west coast of Florida in 2008 but have kept her agency due to her always servicing my needs and she is such a genuine person.
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April 2023 by Pascale Bazin
very nice, helpful and professional. will refer people to her in a heartbeat and have done so.
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April 2023 by RevAna Quintana (De Viaje con Revana)
If you want to be treated like family, Angela is the woman you need to contact. I was relocating to Florida and needed to change the auto insurance on like 4 cars and she made it happen the best possible way at the best price with ease and grace. She is a very caring person who will do everything to give you the best service.
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March 2023 by Tyrone Hill
From my experience she can be very rude and disrespectful and dishonest. She cost my family money on insurance from her being late or forget to call back. She is very full of excuses. She do have very friendly and professional staff
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March 2023 by Mira Stanton
I have had insurance coverage with Angela’s agency for more than 20 years. She personally provides exceptional service and will find the best rates and coverage available for all my insurance needs. I would highly recommend her insurance agency.
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March 2023 by Dr Tyrone H
Horrible experience. Angela P Shepherd has awful communication skills, and she can be rude and disrespectful at times. She can be dishonest. She often doesnt return phone calls or play that shes busy. One time we were on the phone, and she played like she couldnt hear me, but I knew she was ignoring me. Because of her late timing, my family paid out of pocket More insurance money for policies. She made my family pay for an inspection of the house that was not needed.