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February 2024 by Hollis C.
I went in to get my battery tested and to grab some wiper fluid. The gentleman wasted no time in going out and testing my battery. He recommended a battery and installed it in my Chevy without hesitation. The store even gave me a military discount which was an extra plus after having such great service. I definitely would recommend stopping by this location as they are knowledgeable and provide great customer service.
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January 2024 by Mike Turner
Helpful friendly staff
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December 2023 by Guillermo Tapanes
Nice place to shop
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November 2023 by Laszlo Banyasz
Exceptional, outstanding service by asst.mgr Samuel & front desk clerk Joseph. Quick and knowledgeable, got me in and out fast & with an awesome friendly care. Highly recommend!
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September 2023 by Montsito garraud
Good price and good customer service
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July 2023 by Marleen A
Samuel Oliver very professional he helped me with sales of an AGM battery 3 yr warranty and installed it. Also, sold me other parts I needed for my Truck. Samuel is the guy to go to here in Pembeoke Pines. Thank you Samuel.
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June 2023 by Frank DiBiasi
The worst customer service out of any advanced auto I want I asked the kid for a part. He said they don’t have any and was right next to him on the shell so I tried calling back they don’t answer their phone 12 times I called they don’t answer their phone, I guess while the managers away the help does nothing
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June 2023 by Katherine Alexandra Sota Ortecho
Best costumer service ever! A guy helped me change my radiator hose, he was very nice and helpful
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May 2023 by Mary M
They have posted outside a sign that they open at 7:30 am but it’s 7:45 and there is no one here. Waste of time.
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February 2023 by DoubleN __
I came in to charge the battery in my car. I called ahead of time, and the person who answered the phone told me I could come in even though my battery had been bought elsewhere. The man who was meant to help me when I went in informed me that the battery needed to be either purchased from the store or already removed from the car, which didn't make any sense at all. Either I was mistaken or the store employee was slacking. In either case, the experience was incredibly disappointing.
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February 2023 by Pepe Johnson
Tried calling but no one was picking up the phone. I arrived and the place was dead and the guy was sitting around not doing anything. Wasted a trip because they didn’t have the part in stock. If they picked up the phone, it would of saved my time.
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January 2023 by Walt C
Went in the morning of 01/04/2023 to buy headlight bulbs. The first employee I approached luckily passed me on to Samuel. This man was knowledgeable, patient and helpful. He identified the bulbs I needed. They were not in stock, but he arranged to have them shipped from another store for arrival a few hours later. This saved me a lot of inconvenience. My kudos and thanks!
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January 2023 by Juan Conlon
Called and spoke to Brian about ngk spark plugs he told me they have 4 in stock I told him iwas going to go there and pick them up he told me they would be at the counter when I arrived nobody could find them they looked for brian and he came up with the plugs they were champion not ngk like I asked for he wasted my time and gas brian is useless
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January 2023 by RA!
This Advance Auto store was okay. I just don't understand why you have three people in the store and only one is helping customers. The other two are talking without a clue... Yes, 3 stars is being generous.
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December 2022 by Kendrick Garcia
Bryan helped me out and did everything in his power to make sure all my questions were answered. He found what i was looking for and fast. thank you bryan for your excellent customer service