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February 2024 by Juanita Reinhold
Great experience! Very knowledgeable tech. Always a pleasure.
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February 2024 by Michael Martin
Terry does an amazing job talking through and executing the process of a new phone.
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February 2024 by Terry Worley
Very informative. Quick service. Friendly and helpful. Employee Cleveland is an asset.
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February 2024 by anita worley
Cleveland was very knowledgeable. Very helpful. Very polite
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February 2024 by Bill Easterly
Lived my visit to the verizon store. Everett is the best. He never felt like a used car salesmen.
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February 2024 by Wanda Hadley
Everything was good.
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February 2024 by Max Thompson
Everett is awesome. Very knowledgeable and helpful.
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December 2023 by Pamela Moore
Everett was wonderful to work with. He lowered our bill and gave me a Christmas special. That was unbelievable. He is a super nice guy, and very very competent at everything he does. You won’t be disappointed when you visit him at Verizon!
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November 2023 by RITA HOLBROOK
A great experience with Terry from start to finish. He helped me find the right phone for my needs, gave me the benefit of all available discounts, transferred all my data and apps. Terry was respectful and mindful of my time. I did not feel pressured. All in all, a great experience. Terry is a great representative of your store and made it enjoyable to do business with you.
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November 2023 by Erin Twombly
Everett and his team at Verizon went above and beyond to help me. They were all honest and incredibly helpful. I’ve stopped here multiple times in the last 6 months with phone issues and they helped me and saved me money. Thank you!!
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October 2023 by Lisa Caiazzo
This supposed Verizon store is not owned by Verizon. There contracts are with a company called VICTRA. No other Verizon store will even help you with a problem you might have because ALL THE PHONES ARE REFURBISHED. They are selling you a phone that you could have bought brand new with an AUTHORIZED DEALER. I tried to take my phone back after 2 weeks and they told me I couldn’t which was a complete lie. I had up to a month to bring the phone back. DO NOT GO HERE. MAKE SURE YOU GO TO AN AUTHORIZED DEALER. This company is fake and charges you more money than Apple with an AT&T contract for a brand new out of the box iPhone 15 pro max!!!
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October 2023 by Debbie Flanagan
Worst rudest customer service very unprofessional and the attitude I got. Person should not be working there. Everytime I have gone in there he has been rude to me or other people. Will never go back there and let all my friends know. Enough rudest person been with you for 17 years time to change carriers
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October 2023 by L S
Yesterday the store decided to close 30 minutes early. Today, after waiting since 11am for them to process my online order, I was told that they don’t have the phone and it didn’t matter how long I was waiting because it’s not their job to connect with Verizon to let them know that they don’t have it, it’s mine. So of course, I told the guy thanks for nothing because he wasted my time and did not have the courtesy to communicate to me or Verizon and before I knew it, he begin to CALL my cellphone. Evidently he got my number from Verizon system and called me to argue about me thanking him for nothing. This is the easiest way to escalate any situation. I don’t care if you don’t like my feedback, it’s customer service and you provided none but that does not give you the right to look up my account and call my phone number to argue. It’s unprofessional and Verizon will be notified. At this point he could have gotten my address, payment information, incoming call list… everything and I’m extremely upset about it.
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October 2023 by Jennifer McKiney
PHENOMENAL SERVICE at the Verizon store in Parrish, Fl. on US 301 N!HIGHLY RECOMMEND!I stopped into this store on a whim after my I-phone quit working while I was driving on I-75 after the most recent update. Everett was amazing and his customer service was simply outstanding! I was in and out of the store in no time with a brand new I-phone that was fully updated and all my data and apps transferred over with no issues at all. Everett also made sure I received all the available discounts and he also saved me money on my cell service plan as well! Made my day! Thank you.
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September 2023 by Jennifer Flynn
I received the most outstanding service at Verizon today. Terry was incredibly helpful, courteous, & efficient. He answered all my questions & made purchasing a new cell phone & transferring my service a breeze. He really values customer satisfaction & made the experience a pleasant one.
