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April 2023 by Laurie Simonds
Love this salon. Have been using them for years and will never go anywhere else. Sheila is my current tech. She is the best, however everyone there is top notch. Like a previous review I also have natural nails however, I have never experienced anything that would compromise them. Highly recommend this salon.Services: Gel manicures
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March 2023 by cece yez
I went in with my own beautiful long hard nails for a manicure Little did I know they put something to destroy my nails on as clear coat no gel polish regular manicure. you can actually see where the nail Polish ends my nails have been breaking for 3 months now as they grow out you can see where the Polish ends and where my new nails are so they had a plan to have me coming back for help after they destroyed my real nails I will never go here again. It must be the policy for when someone comes in with natural nails to destroy him so they become a dependent custoterrible business practices here.Service: Manicure
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March 2023 by Holly Wood
This is a great place to get your nails done. It's always clean. They're very polite and helpful. They do a great job and it's a good value.
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January 2023 by Susan C.
Got a powder dip and it started peeling off after three days. I won't be back, considering the price for what I got.
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December 2022 by John Petillo
The Absolute Worst! She was Talking on the phone while she was doing the pedicure with her Bank and Arguing with them, I heard the entire Conversation and she cut me and said my skin was too sensitive! Unprofessional and Most of All Disrespectful! NEVER AGAIN!!!Service: Pedicure
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December 2022 by Marshal Peterson
Staff is very nice and rates are reasonable. Sometimes have to wait past appointment time.
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October 2022 by LAU RA
Worst pedicure! Went in for Mani and Pedi but after my Pedi I decided not to do my mani... All she did is cut & file my nails poorly rub exfoliating scrb on my feet & legs not even massage & the nail polish was lumpy I expressed my concern and the lady didn't care no one did they all started talking in their language and I walked out & went somewhere else to get my nails repainted. I paid double since I still had to pay & then go elsewhere to get them redone & get a mani. Never again!Services: Foot massages
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October 2022 by David Manoogian
Shiela is a sweetheart and my wife sees John....great pair of nail technicians.
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September 2022 by Jacque C.
I have tried this salon on several occasions. The female workers are friendly, but the male workers are confrontational and rude. Twice I had a gentleman do my "backfill". In 15+ years of having my nails done at various salons, this has always meant back by the cuticle. The last time he started to file the entire ombré down to the front of the nail. It wasn't necessary as the front was in great shape. He argued that was what a backfill was and it costs more. Please see Salon magazine definition of a backfill. Tonight this joker files into my toe, when I twitched out of a reaction he got pissed. "What's the problem" he says, ummm it hurt. He rolled his eyes. I quietly said, if you do not want to complete the pedi I am okay with that. He just continued, I'm typing this feedback as he works. I always tip well, but come on, maybe not tonight. Will request females if I return. Too bad, the rest of the treatment was done well, perhaps because I made that comment to him????? Just no need to be rude.
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September 2022 by Celine Fresco
Always have a good experience with them. Great service but my favorite is Kim?
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July 2022 by Dianna E.
I had a 100.00 gift card for my birthday and the nail tech stated that he couldn't do my nails because of his PRIDE!! IHe had been my nail tech for 2 years but he lacks imagination. I had stopped going to him but i had the gift card. The spa uses old polish that they thin out too much. They are nice and I kinda feel bad for writing this review but it's the truth. I would never go to anyone else in the salon. I tried once and Noone knew what natural curve to a nail was.im 51 and have been getting my nails done since I was 16 so I know alot. I also expect to leave the salon happy. I can't say this happened the last 18 months I was going to BB Nails. $100.00 to get my nails done and I could have paid $50.00 for the same job (including $20.00 tip). Leaving feeling mediocre at best. I stopped getting my spa pedicure done. It was mostly just rubbing product and soaking my feet. I could do that at home for free. He used to have me text him to schedule appointments however he would not return my correspondence for days. Sometimes he just wouldn't respond at all for rescheduling. All in all it was just the most horrible experience. You can take your chances going here. Maybe they will SWALLOW THEIR PRIDE AND TAKE YOU!!!
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July 2022 by McLish H.
HORRIBLE. They will rip you off telling you one price when you arrive and jacking it up WAY over and then saying it was all a mistake and cannot fix it after it's paid and no credit. I truly hope the owners see and read EVERY review and fix their issues at this place. They are straight robbing people and acting nice to your face. It's sickening people do things like this. AVOID THIS PLACE AT ALL COSTS. A lady also dropped a brush on the floor and tried to reuse on my daughter's nail. NOT COOL OR HYGIENIC.
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June 2022 by Robin Wiggins
I went to BB Nail Spa for a manicure and a pedicure. I had the worst pedicure that I have ever had, in my life. I paid $30 so that I could get my legs massaged. What I got was not a massage but very hard rubbing that left my legs hurting. My feet look worse than they did when I went in. After this experience there was no way I was going to pay for a botched manicure. I consider myself a good tipper but I refused to tip someone who gave such horrible service. I will never again set foot in that "spa". Now, I have no choice but to go and pay for services at another spa.
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May 2022 by Pam Graham
Very disappointed, I've been going there for 6+ years and have watched them go down hill. Today i called, told to come in - in 30 minutes. Arrived in 29 minutes, waited an hour and left. He took my name, walk-ins came before i arrived, guess they didn't acknowledge my appointment. It's time to change salons. My daughter tried to talk me into going to a different salon a year or so ago, guess i should have listened.
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May 2022 by Amanda Del Castillo
Love this place, they are so welcoming and always have time to give their services.
