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December 2023 by Jenn Dziak
Love the floor staff and checkout folks, but the salon is really what I'm here to review. I've had services by both Nicole and Sierra and have never been in better hands. I can't stop being excited to see myself in the mirror since my last appointment, I love both the color and the cut so much. Work feels impossible most days. I never feel as pampered as I do here. I can't say thank you enough!
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December 2023 by Brianna Alva
Didn't want to post a review. I will never go to the salon again. I chose specifically an elite stylist as a Latina with a ton of coarse and curly hair. I arrive at my appointment time 3:30 and am told it'll be a few minutes twice within a 30-minute time period. They told me her coworker was going to do my hair...I figured starting and I was just getting black color NBD. At the end of the experience I had a black curly hair stain on my left cheek and what looked like a Sherwin Williams medium sized paint brush stroke on my forehead. Black dye on my right forearm and on my left hand from getting a painted hair strand off of my right cheek. Yea, had a meeting at 9am the next day and couldn't have that on my face. I asked for a wipe and scrubbed my face red until I could get the dye off. This was also after I asked her 3x, "You're going to be able to get that off right." Messy dye job and she snapped the dye cap on my right temple, good thing I'm used to passive aggressive behavior from my mother. As I'm getting my hair dyed, I get two texts on my phone my appointment has been changed. Odd because I didn't ask for a change. They just decided the stylist, not elite, was also going to cut my thick curly Latina hair too. As I have my cap on, black streaks on my face, and processing dye I approach the desk and ask for them to please cancel my haircut. The lady asked me, "Is that all?" I told her well I can't really cancel this, as I'm pointing to my processing cap. The elite stylist who I was ready to pay $200 to, kept telling me this lady took longer than expected and she this and I that. No focus on me the customer. The irony of the situation is as her coworker started my hair, the elite stylist I was supposed to be with, was saying she left a bad review because her experience at a business was so horrible. Crazy how I just paid $77 to write a bad review for you. Enjoy the $5 tip.
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November 2023 by Dian Pierce
I have used 2 hairstylist at UltaSam in the salon does a great job on my color. Very good with detail and cares about the integrity of your hair.Sierra did my cut today and she is so gentle and almost put me to sleep. Both are amazing hairstylists and would recommend both! Go see them!!
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November 2023 by Melissa
I went for an interview yesterday, waiting to hear back. But the store itself and the staff- with or without getting hired, I'd go back there. There is soooo much stuff- all kinds of different makeups and smell goods. They got a salon in there. They do makeup and hair.
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October 2023 by Lisa Graham
I would like to give a shoutout to Kaitlynn & Asha.I went into the Hawkins Ave, PC Florida location today.Kaitlynn was amazing! Asha helped with the matchup for my skin tone. I would've been totally lost today without them!So thank you both for being so knowledgeable, friendly, courteous & efficient today! You both are amazing!!!
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October 2023 by Amy Bryant
Just moved to PCB and was in search of a stylist - Christine has taken care of me twice now and I could not be more happier! I’ve never had someone so meticulous!! Go see her, she does not disappoint.
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September 2023 by Marlene Mahoney
I had a young lady, Vixtina, help me in the Panama City store.She spent a lot of time with me trying different products and explaining how they work. She was very knowledgeable, patient and extremely courteous. Thanks you, Vixtina, for such a pleasant experience!
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September 2023 by Pamela Rawus
Kaitlyn j. Did an amazing job on my butterfly cut. Her attention to detail and level of ability was wonderful. I would absolutely recommend her and will be using her again!
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September 2023 by Danielle
Haley is absolutely the best stylist I have ever had. Whether you’re looking for vivid color, basic highlights or just an amazing cut and style, this girl can do it all!
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September 2023 by Sarah Wambo
I had the best experience with Vixtina. She color matched me perfectly and helped me pick out the perfect makeup. She is so friendly and kind.
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August 2023 by Jaedyn Smith
I went to this salon instead of the one on the beach and I was severely disappointed. Don’t ever ask for your hair to be “just a little bit shorter” because my once-pretty pixie looked like Oruo from Attack on Titan with the side sticking out like Dora the Explorer. Go to the on in PCB. It was so bad that I cried. I’d give it zero stars if I could. Not to be mean or anything. Edit: Did I mention that it was 72 bucks? I can cry in the car for free at home.
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July 2023 by Lisa Forrest
I have purchased SEVERAL products from this site and have picked up through curbside delivery. However, today I decided to try the salon service of eyebrow waxing so it was my first time inside the store. OMG! The rudest people I have ever seen. I arrived 10 minutes early and was spoken to like a child and told to sit down. Then I listened to the ladies next to me talking about if the other one had met anyone yet, blah blah blah and eventually one of those people asked me if I was the appointment and then explained that SHE was running behind. I then responded by saying I could just reschedule to make it easier and she completely ignored me. At that point, I left. I will never by from this location again and I would not recommend anyone else to use them for services that require communication.
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July 2023 by Sharon Miller
We are always greeted, and Oh my gosh, they have so many Beaty products. The store is very organized, and the lighting is bright. There is always someone around if you need help. Don't forget to sign up for the rewards program
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July 2023 by Michaela Bell
Cristal and Nicole did my cut and color, honestly the most comfortable I've felt in a salon in such a long, long time. I will definitely be coming back!
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May 2023 by Victoria Reeves
I have been in this store multiple times, and only once was I helped. I do not wear makeup daily because I work in a kitchen. I feel like when I go in there dressed in my work clothes, the sales associates just ignore me. On my visit 4/28/23 around 6 pm, there were 4 grouped together discussing travel and that the store needs to be stocked better. I walked 80% of the store looking at every shelf. I left only spending $16, which is a shame because I was looking to replace all of my makeup. I think going into the brick and mortar store is to get some customer service, try products, and get some advice. I can get better deals online, and if I do not need a sales associate to make recommendations, I can go to any number of stores that offer makeup. I realize I could have interrupted their conversation, but I do not feel like I should have to; since this experience is the same every time I am there, I wonder if they are told not to engage customers unless asked. Even the cashier was a little judgy or I suppose not well trained in customer service.
