U-Haul in Panama City is known for its quality trailer hitch installation and comprehensive accessories. They offer quick and reliable service, with friendly staff who work hard to assist customers. The team, including Tori and Veronicas, is appreciated for their caring attitude and dedication. Customers highlight the efficient process for hitch installations and the helpfulness of the staff. However, some mention that the location can be chaotic and busy, which may lead to issues like overcharging or delays. Despite this, the front desk staff are often helpful and understanding. Overall, U-Haul provides industry-standard trailer hitches and accessories, with a team committed to good customer service, though occasional organizational challenges can occur.
The customer service people were very friendly and provided great service! I was having a hitch installed. It was quick and I would recommend them to anyone needing a hitch or hitch equipment.
May 2023
Tori and Veronicas are great to work with.We love them like our daughters.Great team. They all work hard for you there. We will keep using them for our rentals and moving supplies.!
November 2022
Tori, the owner, was great. She got me set up in less than 10 minutes.
