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July 2024 by Simms Brooks
If I could give zero stars, I would. You DO NOT want to use these pharmacies! They will not order drugs, they will not inform you that they won’t. They’ll just string you along and in the meantime, because your medicine is vital, you end up in the hospital because of these idiots. If the drug you need is unusual they will not keep it in stock. Go to a small independent pharmacy -where they’ll actually care about you, know you, know your needs. Never ever get your medicine at this publix or any other.
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June 2024 by Jason Magness
Very poor experience...told "oh we just got your prescription " when I watched the nurse send it over...told another 45 minutes while they were cutting up laughing instead of filling prescriptions...came back 45 minutes and then they said 30 minutes later as they continued to laugh and cut up...should have gone to walmart! Never thought I would say that!!!! And then after they lied to me twice about it being ready they decided to yell at me like the other many reviews mentioned!!!
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June 2024 by Giordania Chiarizia
Extremely rude employees, and this location NEVER answers their phone. Go anywhere else to get your medication.
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May 2024 by Alicia Lathan
A couple of the techs can be helpful & nice, but overall, the customer service is awful. You can never count on when a prescription is sent in electronically or dropped off that it will be filled. You have to “try” calling, but there is a 95% chance that no one will answer the phone. Just since yesterday, I have tried calling over 20 different times (during operating hours) and no answer. And, if they ever do answer, they are infamous for picking up, saying nothing, and hanging up. There have been three occasions they even gave me a different person’s medication and never noticed. I had to drive back there once I noticed and bring it to their attention myself. There is no excuse for their poor customer service. It is very unprofessional and disappointing that a Publix pharmacy operates like this. Everyone in my community that I have mentioned this to has had the same exact issues with them. The only reason we continue to use them is because they are close to where we live and the pharmacy stays open later.
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May 2024 by Scott Taccati
I am writing this as the phone is ringing and ringing for 5 minutes. Someone needs to be fired.
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May 2024 by Kyle Casper
This has to be the worst pharmacy in the world…. And the employees are so rude. It’s crazy people continue to put up with it.
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April 2024 by bethany w
This is the worst pharmacy ever. My boyfriend got his wisdom teeth removed and had a prescription he needed urgently from the dentist, we went the first day to pick up the medication and the lady told us we wouldn’t be able to get it today because it’s not ready and they would give us a call we waited hours and they never called , the next day we went up again and asked for the prescription again and the pharmacist refused to take the paper with the prescription and said there’s nothing she can do and we have to wait for a phone call… soon after his mother had to go up there and they said they didn’t have it and needed to transfer it to a different Publix witch makes no sense because day 3 we went up to the dentist because without the medication he needed urgently he wasn’t feeling or looking to well, the dentist took him back right away and told him his problem is life threatening and they should’ve given him the medication immediately without a phone call because it’s important they have it on hand for a emergency or something so serious like this, we went up again just for them to tell us that the system has been down for two days??? For something so serious they couldn’t have told us that on the first day so we could figure something else out? The doctor recommended to switch it over to cvs and when we got there they had the prescription ready in 20 mins ….this is ridiculous, they’re very unprofessional very unhelpful and very uncaring I will not be using this Publix pharmacy anymore. And honestly I should’ve related to the reviews before even showing up because clearly everyone has had a issue with this Publix pharmacy . Very disappointing.
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March 2024 by James M.
You lost a regular shopper today. Admittantly, I had 12 items in the 10 or less isle, I miscounted. The cashier was staring me down the entire time which made it awkward. Then she said basically sir, can you read... I apologized, yet she kept going. It was so bad I packed up my cart to go to another isle, but she just wouldn't stop. Left the cart and walked out. I probably spend 1,000 a week here for my family of 6. I'm sure Aldi will appreciate the business. Occured at 4:30 pm 3/5/24
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February 2024 by Jingle M.
Need groceries??? Publix is the place you want to go. For anything from fresh produce to fresh shrimp for your pasta tonight!
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February 2024 by Jay LA
They wouldn’t even look at my script. Told me they were too busy & if I lived here I should go across the bridge. what in the world. I guess they only serve tourists , idk. Won’t shop here anymore . Edit: VA script, think that’s why
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February 2024 by julie martin
Drive thru window is ridiculous. Why does it take two days to fill a prescription? Every month.
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February 2024 by Jamin Finlaw
I like these people, even when theyre busy they help out
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January 2024 by Rosemary with Royal Flush
This pharmacy is top notch! Just do not use Chris! Thankfully he’s not there much. After calling me crazy, delusional etc… he won’t touch any of my prescriptions!! I don’t trust an aggressive, untrustworthy & without compassion for others. He shouldn’t be licensed to practice!!
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January 2024 by Employees Matter
Love everyone at this pharmacy! Just do not let Chris (pharmacist) he’s horribly inhumane! Just need my cold med but he proceeded to tell me I’m crazy & the dr didn’t write the script properly?!103*
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January 2024 by Jacob Walton
Very nice and friendly people at this pharmacy occasionally you do get the incompetent or rudeness from the staff but overall pretty solid here been filling my prescriptions here for over 10 years and barely ever have any problems
