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February 2024 by Oziel T
The employees don't know how to do their jobs and the line service is terrible.
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February 2024 by Roberto Soria
It is a company that promises a lot and delivers little. It promises low rates and many services, the truth is that it charges you separately for international calls, for example to Mexico, the coverage is poor and fails in many places. The girls are not friendly at all and do not help you enforce your guarantees. I do not recommend it...
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January 2024 by Chris Bigger
I have been a loyal costumer for 2 years . The have these promotions where you get a I phone 12 for $100 if you switch from another carrier. And their costumers that are loyal and stick with them they don't help at all. Charge full price if you want to upgrade your phone. I will be switching companies when my bill is do. They don't care about their customers. They only want to get more. I would have stayed with metro forever. Not now
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November 2023 by Lisa Arceneaux
I would give 0 but not a option!!3 months trying to get aacp program on bill!! Do not switch they will not help you with getting your credit for the ACP benefits! Phone customer service is not worth the 6 calls I made... Basically told me it's my responsibility to get it put on there computer ??? ? Lol ok that will never happen! Real helpful!! So they hang up on me when I ask how do I do that???? Lol! So I go to a local Store ...employees so do not want to help!! and it doesn't matter what end of Bay county you visit a store!! if your not Spanish your ignored and basically just don't waste your time! Pretty sad!! This is our county now. How do people act that way???I don't know where all those helpful ladies where when I went in..But That Was Not My Experience!!!!
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October 2023 by Elvira Rojas
Fast and friendly service
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September 2023 by Sherry Kirkland
The 2 ladies working there were VERY helpful. They were friendly, & they knew their business. My daughter went there to get a new phone, & reopen her Metro account. We will go back & continue doing business with them.
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September 2023 by Michele Dingman
The 3 women that helped us were AMAZING we will definitely go by and see them for anything we need!
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May 2023 by First Lady
Jessica was the sweetest soul. She was so calm and knowledgeable in all areas and assist me in getting a phone with no hassle. Thank you Jessica
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February 2023 by j ernest
Friendly associates who seem very knowledgeable!
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October 2022 by Janet Logue
They help me all the time with any issues I have. They're very dependable and price very fairly. Would use anyone else
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October 2022 by Janet Manley
They help me all the time with any issues I have. They're very dependable and price very fairly. Would use anyone else
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June 2022 by Luke Caudill
Smooth port-over process! Eric took good care of me. Friendly service, knowledgeable staff, clean store. 10/10
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April 2022 by Jennifer Richter
Sales reps are very helpful and friendly.
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February 2022 by John Flier
Very nice place, I'd recommend this place to go
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October 2021 by John Matthews
Always quick and friendly service
