Kohl's is a retail store that offers a wide range of products, including fashion, footwear, beauty, and home decor, all designed to fit customers' personalities and budgets. The store is well-laid out, with an extensive selection of merchandise, including pet supplies. The personnel are readily available to help and answer any questions, and the customer service is exceptional, with associates like Emily going above and beyond to ensure a pleasant shopping experience. Customers appreciate the store's sales, Kohl's Cash, hassle-free returns, and free store pickup, making shopping safe and easy. The heart of the company is Kohl's Cares, which focuses on making communities happier, healthier, and greener places to live and work. Kohl's fosters an environment of inclusion and belonging, where associates and customers can be their authentic selves. Customers can shop in-store, online, or through the Kohl's App, with the Panama City Kohl's store being a great place to visit.