JCPenney is a well-established retail store located in Panama City, FL, known for offering a wide selection of apparel and home furnishings. Recently renovated, the store provides a fresh and beautiful shopping environment, featuring popular brands and products, including the new JCPenney Beauty concept with notable skincare and makeup brands. Customers appreciate the variety of sales and clearance items available, making it a good place for bargain shopping. The store also boasts a salon that provides haircuts, styling for special occasions, and waxing services, which have received positive feedback for their quality. While the customer service has room for improvement, the overall experience is favorable, with many locals preferring this JCPenney over other locations. The store is conveniently situated near additional shopping options, making it an ideal destination for those looking for a diverse shopping experience. Despite the challenges faced by the surrounding Panama City Mall, JCPenney remains a popular choice for both new shoppers and longtime customers.
Bought a necklace, great price and wonderful customer service
January 2024
JCPenney still has great values and a shout out to Hannah who gave me her all while assisting me shopping for jeans. I will be back for those items of quality you can only get from this store at a great value!
October 2023
It seems they're just organizing and getting started with merchandise and displays. Customer service/pick up had only one person and dealing with that customer made two of us wait over 15 minutes. I'm sure improvement is coming.
