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March 2024 by David D.
I purchased a living room sectional from Hanks in 2020. I needed to replace a corner piece do to wear and tear in a rental property near the beach. My Sales person Kevin, was extremely helpful locating the exact piece to fit and matched the color perfectly. He contacted management and they helped me with pricing. I was very pleased with the customer service I received from both the Salesman and the management team. I will be back to purchase more furniture at Hank's for my home in the future. David D Destin FL
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October 2023 by tammy martabano
We were very happy with our Salesman Ethan at the Panama store. We love our sofa set too. If you are in need of furniture be sure to talk to Ethan. Very nice gentleman and will assist you in anyway he can.
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October 2023 by Rita G
We bought a custom couch from them and unfortunately the maker went out of business. They handled it extremely well and offered to give us a refund which made me comfortable working with them. Ethan our sales rep has excellent and always followed up like he said he would. We ended up buying another couch from him and will buy from him again!
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October 2023 by April Batey
Scott Rankin was very courteous and professional he expressed both concern and care during the process. He had great knowledge of furniture sets. He wasn't pushy. We had all the time in the world to make a financial decision. We will return for future visits with Scott.
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October 2023 by Christina Sena
We are building a home in Pretty Bayou, Kings Point, Panama City… and needed to furnish it …we went to several different furniture stores…one of them was Hanks Furniture…We didn’t buy anything as we were still looking around…I have to be honest and say that I was so impressed with Ethan, our Sales guy when we went there and this is why we ended back at Hanks..He was polite, and very knowledgeable and he is the reason we decided to spend over 21,000 in furniture. Mark, the floor manager was also amazing and between the two of them, we could not have been more pleased with the service we received. What a great experience and would recommend this store to everyone!
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October 2023 by David Netusil
We visited Hank's FF Panama City and purchased a bedroom suit for a guest room. Ethan was our store representative, who did an outstanding job. He was patient, easy to talk to, and was clearly interested in making sure were comfortable with our purchase and the delivery process. He followed up a couple of weeks later just to make sure that we didn't have any concerns that needed to be addressed. This was our first purchase from Hank's, but it won't be the last. Great job Team Hank's!!
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October 2023 by Jill Barker
Repeat customer!! I worked with Ethan and he was very professional and knowledgeable. The entire experience was top 10 including the delivery.
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September 2023 by Sally Lawton
Bill was informative, patient, and friendly. The process was very smooth. I felt welcome and not pressured to buy. We found a great clearance deal for our living room. Will definitely return!
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September 2023 by Gail Smith
We bought a reclining sofa, 2 reclining loveseats, 2 end tables and 2 lamps on Labor Day. Scott Rankin met us at the door. We told him what we were looking for. He took us to the exact items we wanted. He was knowledgeable about the furniture. He was friendly and not pushy. We asked for some time alone to discuss the purchase. He gave us the perfect amount of time and came back as soon as we were finished talking. He made us feel like valued customers. His salesmanship, attitude and loyalty to Hank's Fine Furniture was outstanding. He should be a very valued employee!
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September 2023 by Alan Rose
I had a great sales experience at Hank's Furniture Panama City. Our Salesperson Ethan took us "under his wing"..and provided needed assistance with bedroom sets, financing, credit card opportunity, etc., etc. He was very helpful... and provided a lot of his expertise during our time there. We really enjoyed working with Ethan ( including his humor). I recommend him to anyone searching for furniture in Pc.
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August 2023 by pamela rollins
We had a great experience at Hank’s. Our salesman Ethan was very helpful and knowledgeable. We ended up purchasing some bedroom furniture.
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August 2023 by Jeannie Smyrnios
Was very pleased with selection. Had been all over area to different furniture stores when Hanks was recommended to me. Was greeted by Ethan a new salesman who was very helpful and knowledgeable. Hope to purchase my couch and sofa from him.
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August 2023 by Dana Taunton
We were needing new furniture for the living room and dining room, plus a new mattress and box spring for our king size bed. I’ve shopped at home place for years and never had an issue with quality. So obviously homeplace was my go to. My husband and I went into the Panama City location and were greeted by Ethan. He was an absolute joy to work with, even when I constantly changed my mind about what I wanted. Ethan even met me at the store, on his day off, because I had once again changed my mind on one of the pieces. I highly recommend Hanks and definitely ask for Ethan!!
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July 2023 by Aurelia Presnell
Purchased a Murphy Bed so that we could have a multipurpose room.
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May 2023 by Lynsey Beasley
My husband and I had a great purchasing experience at Hank's. After searching online for months for a customizable leather sectional, we enjoyed being able to go in the Hank's showroom, sit on the pieces and see fabrics in person. Our salesperson, Scott, was knowledgable and answered all of our questions. I was also quite impressed with the delivery team who were very careful when putting beds together in my children's room and setting up our sofa.