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July 2024 by Peggy Hulcher
We were on vacation in Panama City Beach, and had car issues. We stopped by for help and Chris corrected the issue quickly and had us back on the road for home. Highly recommend!
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June 2024 by donald wojcik
This place always seems slow in tire service.
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June 2024 by Monika Washington
They were very helpful to me. I live out of town and they took very care of me. I'd recommend them to everyone.
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June 2024 by Gary Anderson
The sweetest staff members
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June 2024 by Judy Crothers
I have been to this Goodyear many times for a variety of reasons. I actually pass other places that to go here. They are always helpful and I trust their assessment. The manager Mike is very knowledgeable and helpful every time I need to come in. I couldn't ask for better service. Highly recommend!
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June 2024 by Josh Grant
Went here to get a A/C diagnostic. I waited about 15 mins before I was acknowledged, and then when I was acknowledged I was greeted to the phrase "What do ya need?" Very unprofessional l, if I could rate 0 stars I would. Professional development and customer service skills are greatly needed here.
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June 2024 by Sherry Finch
I purchased a set of tires for my Buick encore. At the time of purchase my car was pulling to the right, really bad. I told the manager and assistant manager. So I was going to purchase an alignment package. After they installed the tires I was told an alignment was not necessary. The tires was the problem, due to wear and a belt separated.
They are the best. The honesty and professionalism is the best. I will never buy tires anywhere else. Thank you guys, so much!!
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June 2024 by luke manning
Scheduled an appointment and after waiting over four hours had to cancel while Mike proceeded to give me nothing but excuses and lies. HIGHLY recommend seeking alternative locations
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April 2024 by Mike Hill
Can't say enough good about these guys! Stayed late and dealt with corporate accounts to get me back on the road while I was away from home.
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March 2024 by Ashley
I had a great experience during my appointment for new tires, brakes and oil change. Mike(store manager) exceeded my expectations and more. The staff were welcoming and helpful. I’m so glad I chose Goodyear in Panama City. I definitely recommend!!!!
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March 2024 by Jen Barwick
I had a last minute emergency and these guys got me in quickly. Neil, Michael and Cordall was understanding, with great customer service. Cordall was a great tech thorough and should certainly be recognized ?
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March 2024 by Willie West
I the great pleasure of taken my vehicle to Goodyear for some work the boss was outstanding he worked with my extended warranty company to insure they paid what the was suppose to because at first they did not want to pay the right amount but Michael got them to and the technician did an outstanding job and to the team at Panama City Florida 15th street store think you guys so much
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March 2024 by D T
One of the worst most horrible experiences I've ever had with a shop.I Came In by appointment at 9:00 and left at 1:00 with a 1200 estimate that would not have fixed my problem and when I showed them what the problem was they became very angry...I had a worn axle causing slop and vibrations while driving! To give me a 1200 verbal estimate is stealing when it would not have fixed my issue. Beware of this place they dont know what there doing. And doing work that's not needed. But hey thanks for free oil change while telling me not to come back! No worries had plan on not coming back to be robbed!
Update... Went to a competitor and got it fixed at half the price and it was the axle that I pointed out that was causing my issue not the 1200 worth of stuff I was quoted! And I also bought tires while I was there!
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February 2024 by Chocolate Diamantè
ZERO stars is most befitting regarding my horrific experience ?! Came in with an obviously dangerous transmission issue just to be turned away with a 100 dollar oil change, a tire rotation that was NEVER completed, and an inaccurate inspection. This place had the nerve to say my car was in excellent condition with NO issues. Upon leaving (which was during closing hours) I experienced the same issue within 5 minutes that had led me to this location for an inspection in the first place. Went to the dealership the very next morning just to discover the fact that I indeed needed a 6,000 transmission replacement. UPSET is an understatement simply because I was placed on the road DURING A STORM in an unsafe vehicle by the men in this establishment who claim to be "certified technicians". My tires also were never rotated so don't fall for the lies about there being one complimentary included within your service. I do NOT recommend this location for any purpose or circumstance...especially if you want your vehicle serviced properly without being fed a bunch of dangerous lies! I could have caused an accident that day just simply because of neglect on behalf the the Godyear staff and that is completely unacceptable.
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February 2024 by aaron gerasch
I used to regularly have my vehicle serviced here but 2 of the last 3 times I scheduled, they could not honor the appointment time made for my visit. Also the store manager’s (Mike) condescending attitude wasn’t needed when I asked why my scheduled appointment times couldn’t be honored.
