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“Trying to help my young adult child with a purchase of a car. Mrs Raffield went above and beyond for us with a warranty. Plus I added a warranty on my truck and motorcycle. I can’t thank her enough for treating us like family”
“I had a terrible experience with Wells Fargo who I was with for 4 years. I ran into income issues and I had to use their overdraft protection to pay for bills and groceries. They started pulling from my charge card! I didn’t know about overdraft protection because I never had to use it! Then it snowballed from there until I owed them so much on the charge! I couldn’t use Zelle either! I wish I would have come to Tyndall a year ago! They are always so helpful, compassionate and caring! I’m still a little confused with it because they do things the old way, like giving your checks back when you pay a bill, which is wonderful! I’ve only been with them since December of 2022, so it will take me a bit to figure things out. Thank you to everyone there! A very grateful member! Teckla”
“It seems that they do not process our transactions fast enough. There has been time I've bought something and it went through 4 days later b4 it it lef tmy account. I bank at another credit union as well and they seem to do it the next day”
“The staff here is amazing! I live in Atlanta and have to use one of the big box banks up there so I try to keep some money at innovations and do my banking through them when possible. Even though it’s long distance it’s still way more convenient because the staff is on point and are extremely personal. They always take the time to sit down and explain any questions I have and make all of my banking experiences so much better than the big banks in Atlanta. If you are looking for a quality credit union and want to avoid the big bank and all of their silly policies then I suggest checking out innovations. The one on Harrison and 11th street is my favorite but they allProvide excellent service.”
“Absolutely love this place. Everyone there has always been kind and accommodating. I got several loans and they are always fair and helped throughout the entire processes. I recommend them to anyone. I recently sold my boat because times are getting hard, the buyers took up a load with them and had zero issues and the process was quick.”
“Gina Mann assisted us with a questions and other items for a property loan. She was responsive, friendly, timely and knowledgeable. I would refer her to anyone looking to mortgage a property or home.”
“I love Panhandle Credit Union. They know me by name and treat me with respect. I am on a fixed income and sometime run short. That doesn't matter to them, they still take care of me and treat me with respect. Mary Richards I bank at the East Side Branch on 11 street!”
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“Matt Imel was exceptional. I was purchasing a short sale home and we had to close quickly to satisfy the seller. Matt and his team did an incredible job processing my mortgage, expediting the appraisal, everything that was needed to get me to closing on time. He kept me informed along the way and was easy to get in touch with when I had questions. Thank you, Matt!!”