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November 2023 by Armida Baccega
I travel a lot and seldom get to use the same service provider twice, but I have been able to use Alford consistently. Service is always available and timely, they even transported me to my dental appointment when service ran long! The free tire rotation with oil changes is a plus on the low profile tires I purchased a couple years ago.Staff is always pleasant and accommodating?
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November 2023 by Gena Cywinski
Very satisfied with how my family are treated and our cars getting fixed. Will continue being loyal customers for future vehicle needs and or tires!
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October 2023 by Hallie manville
I just moved to Florida from Wisconsin, I have had two flat tires since I’ve been here. I went around town trying to figure out who could patch my tire and every shop told me that it couldn’t be done, that I needed a brand new one. Then I found Alford Tire & Service Center. They were so kind, quick, and efficient. They made me feel right at home. They patched up my tire for a great deal and even washed my car for me. The second flat I wasn’t as lucky, however they were able to order my exact tire and install it the very next day. The staff is very welcoming and wonderful.
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October 2023 by Nicholas Barnwell
The service writers and techs all seem to be quite friendly and helpful. Between myself and my wife, we've been there several times and they always genuinely try to fix fast tires where other places seem to always try and deny repair to sell you tires. We will continue to go back.
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October 2023 by Hollery Morris
I felt like they were honest. I was told by another tire place that I needed a tire, when I went to them, they said I only needed it plugged. I could buy one if I wanted, but I could get it plugged also. I appreciated that bc I saved money and they gave me the option of buying a tire or getting it plugged for a few months. So I will be going back to get all 4 tires when I get the plugged one changed.
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October 2023 by John P G.
Sloppy service at best Alfords tire damaged all 4 of my custom wheels and didn't balance my new tires properly didn't tighten lug nuts even had a lug nut on backwards I went back talked to the owner about the damage to my rims he said DID YOU NOT SEE THE SIGN INSIDE we are not liable for any damage to rims I never saw a sign nor was I advised when I booked appointment IF YOU WANT A BAD JOB AND DAMAGE TO RIMS ALFORDS TIRE IS THE PLACE TO GO
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September 2023 by Sarah Sheres
I usually love this place, but thinking of a change. The last 3 or more oil changes have resulted in oil on my driveway the next day. I rent, so it's an issue, or I wouldn't care. Not to mention the last "tech" hating on Ford, and thumping his chest saying he never leaves a mess. What a joke. It's OK to joke, but don't brag about how good you are, then screw up. Not just the oil mess, and Ford rag, but zero communication as well. I waited 3.5 hours for an oil change, rotate, and injector TX, to find out they were waiting on the cleaners to run the treatment, after 2 or more hours of waiting. After 3.5 hours, I wasn't waiting longer for their shipment to come in. ?
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September 2023 by john p guild
Not even a 1 star on 9-15-2023 had appointment to mount 4 new Good Year Tires on my truck and get a alignment 4 hours later I would pay over $200 to get the worst service I have ever gotten they damaged all my custom rims didn't balance my tires truck has bad vibration now I went back o m Tueday sept 19 spoke to owner showed him damages to rims he said did you not see sign inside we are not liable for any damages to rims thank The lord I didn't have alignment done who knows what would have been done to my truck BEWARE OF THIS PLACE
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September 2023 by Megan Williams
Sent here by the mechanic across the street because they couldn’t service my vehicle that day. The team saw me immediately, no wait, and showed me exactly what was wrong. They gave me suggestions on attempting to check the part for a warranty from the original place who installed it, help on if I wanted to fix it myself, explaining what went wrong and how, the whole 9 yards. I still opted to have them do it even though they told me it was something very simple I could do myself but man, they were so awesome. Polite, kind, fast, helpful. I couldn’t have asked for a better team at such a stressful time to help me. I’m so thankful they were there to fix my vehicle’s issue and did it with a smiling face. Everyone from the mechanics, manager, and owner were so helpful and awesome. I’m glad I was suggested this place and will be returning for the rest of my needs. Thanks for being so kind in my time of need, I appreciated the hospitality. Forever grateful. - MW with the Wrangler
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August 2023 by Bob
I took my car to Alford Tire and Service Center to check the ignition system. I thought I had a bad battery and was ready to buy a new one. They took the car in shortly after I arrived, and spent more than an hour checking the system. When they finished they came to me and told me they could find nothing wrong with the battery. All they could find was some corrosion, which they removed, from around of the battery terminals, I thanked them and asked how much I owed them. They replied, “Nothing”. These are the kind of people you can trust.
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August 2023 by Marshall Nelson
Had to replace tire due to nail in sidewall. The tire was replaced with a Goodyear tire and not a Cooper tire that was on the truck. I was not informed of this and did not notice until I returned home. I like to keep all my tires from the same manufacture.
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July 2023 by C J.
Retired USAF 0-6. DON'T go here. Sold me 2 tires for $450, which upon research should have MRSPed for $125 each. Missing lugnut. Immediately a slow leaker because they messed up the stem. Fixed. Not fixed. Slow leaker again. Tire blew. Turns out they are a fake Goodyear dealership. No warranty. Quoted $60 to fix, but cost $120. More lies. Tons of confirmed excons working there. Stay away.
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July 2023 by bob dunlap
I live in New Hampshire, and had to get two new tires on my 2007 Sienna while on a road trip to Florida. Alford Tire was the first place I came to after learning I needed new tires, and they present themselves well, clean and professional. I needed two rear tires, and then rotation so the new tires ended up on the front. After what seemed like a longer than usual time to do this, the service manager said it was ready. I asked her why it took so long, and all she said was they had a hard time finding a place to jack up the car. It was two weeks later when we got home and I unloaded the back of the car that I saw what she meant: they had tried to jack it up from underneath the storage compartment in the floor where the rear seats fold down and pushed the seats up to where it was difficult to put them back up. I also discovered that they had missed the jack point that is in front of the right rear tire and buckled the rocker panel to where it was open and exposed to the rear wheel well. The damage cost about $300 to repair, and after repeated attempts to get them to pay for it, while implicitly acknowledging responsibility, their solution was to enroll me in a subscription to Carfax for the life of my car. I let them know this was not what I want or need, and all I get is periodic emails from Alford Tire/Carfax. I still give them two stars because of the cleanliness of the business, and that I am sure I would have been entirely satisfied if they had not damaged my car. But I feel people should know about the random unqualified technician, and the manager who stood up for the technician and not the customer. If you do business with them, you will likely be very happy with their service. But don't be afraid to grill the service manager concerning anything that doesn't seem right.
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July 2023 by Doris Chamlee
I've had good service with Alford Tire and Service Center. I've had 3 dealings with them. Two were after hurricane Michael, with debris everywhere. I was impressed that they were able to patch one tire, and did not force the sale of a new tire. The other was a necessary replacement, and most recently, I replaced all 4 tires.I recommend them and will use in the future.
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July 2023 by Warren H.
I took my truck in on May 25, 2023 for some repairs and to have the water pump replaced. I drove it all day before dropping it off. I was told it was ready June 2nd and it overheated within 20 minutes of pickup. It blew at least a gallon out of the reservoir. They towed it back 4 days later I picked it up again and it was skipping. I took it back immediately and the senior mechanic said he knew it was skipping. Left it three more days and was told the head gasket was blown. I was then told thos was due to age(lol) definitely not the overheating. I told them to fix it. 3 week later it won't run and the heads haven't even been removed. I have emailed repeatedly and they refuse to answer or give updates in writing.