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January 2024 by Enrico Hollowell Jr
Thanks For Y'all Help
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August 2022 by Eloina Thomas
I WISH I COULD GIVE THIS A ZERO RATING. Worst customer service in Panama City beach. The cashier was very disgusting and I’m extremely disappointed in her behavior. Wasn’t helpful and also gave wrong information. I had to pay 190$ and I only had the truck for literally one day. Definitely wouldn’t recommend
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March 2022 by Craig Whiddon
I called and asked if they had any U-Haul truck as well she said no and hung up on me
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January 2022 by Len Nas
I have used this U Haul store several times. They have been pleasant and responsive to what I needed each visit. I have had excellent service from them. I need them again,and, I plan to use their services again.
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January 2022 by Big Bacon (Bacon or JBF)
Rental staff was top notch and very helpful.
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March 2021 by Eddie Lopez
No hassles. Friendly and helpful.
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March 2021 by Kelly Bush
Quick and easy
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February 2021 by Lori Smith
Very friendly service!!! Great prices.
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October 2020 by Paul Parker
I reserved a truck at this location near the site I would be moving specifically to avoid U-Haul’s outrageous mileage charges. When I arrived, I was told to drive back to town to another location for my truck. As a result, I was charged over $50.00 in mileage going to and from the moving site. When a customer reserves a truck at one location it should be there or - at least, the customer should not have to pay the extra mileage incurred because the reserved truck was not at the proper location. When I suggested this the response was “The mileage starts from where you pick up the truck. Do you want it or not?”
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June 2020 by Kyle Johnson
Horrible! Absolutely Horrible!!! I returned my truck and furniture blankets and the male at the counter stated he did not have space for a @#$%$#@ truck return. I left with a zero balance receipt and 15 min later I was charged for failure to return the blanket. He literally threw them out because they were not folded properly. This facility is a representative of Uhaul and totally unacceptable. Avoid! Use the Uhaul in Panama City.
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June 2020 by Kevin Gallagher
Had a lot of processing problems with U-Haul computer. Our U-Haul Lady was gracious, dedicated, an had our best interests at heart.
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February 2020 by Moneic M.
Rented a u-haul for a total of 3 hours they still charged me for 2 days, Keeping $ 150.00. Not happy with there service. Very rude and would not refund me my money.
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January 2020 by Christopher Zaiger
Nice professional and fast service
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November 2019 by Sapphire Washington
Great and fast service, the owner is friendly and so is the staff.
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September 2019 by Tim Hooker
In and out. Easy pick up and drop off.