-
January 2024 by Robert K
The music was so loud I couldn't hear myself. I had already checked in online (I had the documents with me), but when I got there, they didn't have any of it, so I had to do it all again. I returned the truck the same day. But no one checked it in, so I continued to get billed for it for 3 days. (Resolved by manager). When i brought the truck back there was no place to park it so I parked in the store parking lot. I was told by staff that "you can't park there". I told her there were no other spots available. We went out back and she had to get one of her friends to move his car so I could put the truck there. Very unprofessional - no way I'm ever going back to that location.
-
July 2023 by Benjamin Wyatt
They are literally useless. They wont even awnser the phone. And when i finally got someone to awnser they were aggravated because i called twice before they awnsered
-
February 2023 by Keisha Clarke
First I was told 29.00 to rent a truck. Picked up the truck and was told 43.00 dollars I needed to pay. Paid it. Brought back the truck before time. Received another email to pay 12.00 more.
-
February 2023 by Jennifer Aman
Made my reservation online and a week in advance. Called the night before to confirm. Spoke to Shamar and he said the trailer was there and confirmed everything. Showed up the next morning and spoke to a guy who refused to give me his name. Told me trailer was never there and it’s not that Shamar lied but he is new. (New or not you can use your eyeballs to see if a trailer is there or not). Told me my problem was with UHAUL not him as he is just a dealer and works at the gas station and that my problem wasn’t his problem and there was nothing he could do.
-
February 2022 by Tabatha Rowland
It was good