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July 2024 by Amy Yan
Maria at the fragrance counter was very professional, friendly, and informative. She went above and beyond on ensuring we got the fragrance we wanted. Maria informed us about the promotions happening. We also ordered more fragrance from her that will be shipped out during their summer bash. I was able to get fragrance for my husband, son, and daughter. I highly recommend Maria for any of your fragrance needs at Dillards at Pier Park. Thank you, Maria, for all your help. ⭐️⭐️⭐️⭐️⭐️
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July 2024 by Tracey Wallace
The rudest people i have ever seen working at dillards. No one we talked to was polite. I would never shop there again
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July 2024 by Ron Berry
It’s Dillard’s not much I can say about that. Great clothes and a helpful staff is the norm here
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July 2024 by Dai Z
Great prices. Friendly staff.
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June 2024 by Joe Brown
Is the department store they had a decent sale
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June 2024 by Ms. Brandy
Tommy John underwear is on sale.
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June 2024 by Cristy Brady
Found our preteen a pageant dress here and the young lady that helped us was such a joy. I wish I could remember her name she had strawberry blonde hair and glasses. Thanks again sweetie.
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June 2024 by Naazcorner
Overpriced but had a lot of options which was a nice change compared to empty stores in Texas.
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May 2024 by Ken Edwards
We stopped there too look at some bedding and we had three wonderful ladies giving us all kinds of advice not trying to upsell us but just to guide us.
They were true sales professionals!
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May 2024 by Maria D'Isernia
My go TO place!
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April 2024 by Linda Duran Moulton
There was a woman with an arm brave working there in the Antonio Milani department that was very rude and bullying and even threatened her coworker. I reported it to management and was told this is a reoccurring problem. I own a business. I would never schedule people to work together that have conflict.
I would offer counsel and we would come to forgiveness and/or agreement or THEY WOULD BOTH BE LET GO.
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April 2024 by Jackie Kurtz
I want to start off saying I have never had any problems of any kind at this store. I was in there yesterday just to make an exchange. As I'm walking to the Customer Service Dept I noticed the carpet in the Housewares Dept was disgusting! I mean, it was gross. I'm not even sure if it could be saved- they may just have to replace it.My first thought was shoud I say something? I didn't because I didn't know how to do it without sounding rude. Saw a tshirt I liked, it was $88. If they're getting that much for a tshirt they can afford to keep the place up.
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April 2024 by Cindy Calhoun
I have had such great experiences shopping Dillards since moving to Pier Park. I also shopped their stores in Virginia and am very pleased with the selection and prices. Dee and Mickey in the homegoods section have been so helpful to me in finding things that match and accent colors, as I am not good at that. They even took a rug off display, requiring a tall ladder so that I could purchase the only one left. They are pleasant, efficient and very much appreciated. The shoe department sales ladies are very good as well and I made a trip to the office to compliment the staff in the store. The management was very appreciative.
We have a great number of discount stores here, but I have always been of the mindset that you get what you pay for. There is nothing wrong with discount stores, as I do shop them for various items. I just appreciate quality!
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April 2024 by Weshalas Apollo
Great store. Unreliable employee interaction when it comes to the suit department.
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March 2024 by thomas cooney
Typical Dillard's friendly staff