Truist is described by clients as one of the best banks, with outstanding and amazing customer service. Reviewers note the staff are a better group of bankers, very respectful, and responsive, often going above and beyond. The service is considered flexible, reachable, and human friendly. The bank was there for clients after a hurricane. For health and safety, some services are temporarily adjusted, including drive-thru only teller services and in-person visits by appointment only.
This was a great experience. The staff was knowledgeable, caring, and courteous. Unlike other banks, they get the job done. I brought my business to this bank. They welcomed me the moment I stepped in the door. So far I am pleased and impressed. Thank you.
June 2024
I don't know what's up with the other reviews, but, I was in and out cashing a check. Customer Service was good. Everyone seemed very respectful, and responsive.
December 2023
The branch manager, Leeah always goes above and beyond to help her clients. the outstanding customer service is the #1 reason we bank with Truist!
Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages
