-
June 2024 by Darrell Goldfine
Make sure you have alot of time to explore Alvin's. Wall to Wall items. Very fun and fair prices.
-
June 2024 by Tyler Payne
Employees on their phones instead of checking us out. We went somewhere else.
-
April 2024 by Kaylie Garner
Worst place to get shirts, their will sell fruit of the loom shirts and heat press letters on there. And afterwards when you buy from these tourist attractions, it’s basically a rip off for you’re money, they won’t take it back nor refund only exchanges and once I got home with my shirt, I just realized the shirts letters where coming off and won’t not give me my money back regardless of the situation. Never going back, shirts are cheap and terrible and customer service is just as bad as the store.
-
April 2024 by Tiffany Rose
Worst customer service experience ever. The store was over crowded and the staff didn’t explain policies. The manager refused to assist even after I explained the situation. They never offered dressing rooms. The manager was rude, but me off while talking and refused to hear me or help me. Do not support this business because they don’t support their customers!
-
April 2024 by Tori
This is just not the store it was when I was growing up. Alvin's Island used to be a highlight of my trips each year as a kid, and I was so disappointed bringing my kids here this spring break. It's just sloppy crowded disorganized and has nothing of quality in the entire building. This is no better than any of the other cheap junk souvenir shops in town now.
-
March 2024 by Zion R.
If I could give this place zero stars, I would give it zero stars. The staff were really rude. And The Prices are insane A Hat Cost $21!! And The Store was a Mess.
-
October 2023 by Jesse Peralta
Posting on my husbands account since I don’t have an account, ANYWAYS.Rude worker/Manager. Starting our vacation here at PCB and we wanted to go snorkeling the next day. Bought two pairs of goggles and decided to try them out tonight. One of the pairs were not sealing on my husband’s face. We thought no biggie, we have the receipt and the original packaging we will just stop by tonight and return them EVEN exchange them for a different pair and pay the difference or what ever. The response I got from the “Manager” wow.What do you want me to do? You want me to try all of them on? I responded that it wasn’t my fault they sold defective goggles. He stated that they didn’t do returns on beach accessories. I responded, all you sell are beach accessories!Like seriously who responds that way to a customer. We were even going to do more business when we departed Florida to get some departing gifts. But absolutely NOT. We will take our business elsewhere.Alvin’s, or who ever runs this store in particular. I get it there’s rules and policy’s and what not, but you sincerely SUCK. You have to work on your customer service and make people feel welcomed and earn our buisness. Will steer people away from y’all just cause of this. We have a TON of family and friends that shop here.
-
September 2023 by Valerie Parmele
Some good deals for tourists.
-
August 2023 by Chazz Bonny
In the three years that I lived in PCB I shopped here several times. Always a big collection of souvenirs and clothing. Nice, friendly staff, good prices, and have a military discount.
-
July 2023 by Tina Sewell
Great shop for souvenirs
-
July 2023 by Tricky Tryhard
Horrible staff
-
June 2023 by Dan Swartz
Lady working there was extremely rude.
-
June 2023 by Will Spoonsly
Pretty neat little tourist shop
-
June 2023 by Jeff
Spring break price increases storewide
-
June 2023 by Molly B
I buy a hoodie and a hat like every year when I visit but there are also many trendy dresses and crop top outfits too! We found $5.99 sweatshirts this time with matching sweat pants. There's a lot to choose from as well as cute jewelry and swim wear.