This Walgreens receives reviews highlighting both exceptional customer service and significant frustrations. Positive experiences frequently praise specific pharmacists and staff members for going above and beyond. Employees are noted for their helpfulness, dedication, and genuine care, assisting customers by finding prescriptions despite errors, searching for online coupons to save money, and personally helping to select suitable products. Customers report feeling grateful for this amazing service, which encourages them to continue using this location. However, the location is also described as poorly run. A major criticism involves the pharmacy phone system, where callers report being left on hold for an hour, only to have the phone picked up and immediately placed back on hold or hung up before the issue can be addressed. The removal of the option for the pharmacy to contact a doctor for prescription renewals is also cited as a significant problem, leading to customer frustration.
This pharmacy is unreal - they do as little as possible to accommodate you. Ran out of allergy medicine do you think they could give me a few pills until my prescription I have had for over 3 years to hold me over NO! Treat you like it's a narcotic - I will be changing pharmacies - lazy rude people!
July 2023
Generally helpful, especially Tina, and the pharmacy staff. Got what I needed via pickup.
February 2023
Generally helpful, especially Tina, and the pharmacy staff. Got what I needed via pickup.
