-
May 2024 by Marcella
Natalia, she has zero costumer service skills or respect for costumers.
She showed up at the bank branch 40 minutes after my confirmed appointment and lied on my face saying she did call me to cancel or rescheduling my appointment. Guess what? I have a voicemail from HER reconfirming my appointment.
I’m glad I was not able at the time to open a second account because I won’t feel my personal info would be safe with that kind of weirdo employee.
-
January 2024 by Maria Cabrera
Jimmy, the business banker..., very disrespectful person, very nasty. I will never visit this bank. Bad experience
-
November 2023 by Maria Abdala
I have never been inside this branch. I have really only used the ATMs and that is the reason for my low rating. They only have one drive thru ATM and it has been out of service for over two weeks. This translates into long lines at the walk up ATM. As someone who has trouble walking and standing, this is a no go for me. I'd rather go to the branch on Forest Hill.
-
September 2023 by Ezequiel Enriquez Lopez
Bad experience 30 minutes waiting for someone to assist me and answer my question and no one was able to assist me
-
September 2023 by nadia abarca
I arrived 15 minutes late for my appointment (everyone was busy) I tried to ask, I waited 20 more minutes, I tried to ask again and the man who was in the service booths closed the door in my face without letting me finish the sentence (very rude ).
-
July 2023 by Sandy Pedroso
Hello, how every client would like to give my humble opinion about this bank headquarters and I tell you that it has been very unprofessional, the bank agent who assisted me took a copy of all my papers to verify if I could apply to open a bank account, I He commented that this process took a few days, and the entire week of March 2, I went and they did not call me when I went on Saturday the 11th to worry about why they had not called me. They told me that the agent had gone on vacation, irresponsibly leaving my process to When he goes on vacation, he can pass the process on to another colleague so that he can continue and not waste my time miserably. Today, no one has called me and I am still waiting. I have made the decision to write this because I feel mistreated and I will not go to this place anymore. It's a shame this bank is so good that such irresponsible people work there.
-
July 2023 by Angy Rodríguez
I went to this branch with an appointment, the agent who helped me was not professional! Honestly, I don't want to comment on my impression here, but it's not the first time, I won't go in again. Thanks for the terrible service, there are many better branches!!
-
July 2023 by jose gregorio vasquez jimenez
I don't know what's going on at this branch of this bank, they don't want to work, they never resolve anything, everything is by appointment and there is no cobid and you arrive, there is never anyone and they tell you, I can't attend.
-
July 2023 by Karina Arias
Very bad costumer service. They don't want to work. The cashiers have bad service. I wanted to open a credit card and they didn't have time to give me the information. Very bad attitude from all employees. I'm going to close my account and that of my family and I'm going to another bank because I'm tired of them mistreating the customer.
-
July 2023 by sebastian ramirez
Waited an hour in the lobby for a banker to come back from lunch just for them to tell me that they are booked today and that i had to return another time. Place is a joke
-
April 2023 by Robert Alarcon
This place is disgraceful make waiting people also you have to make appointment to get your own money this is ridiculous the manager Sherry was very rude and the teller also the person who helps us given as excuses and when you talk to someone they start to sale there products instead to do what you need that is why I close my accounts with this Bank
-
March 2023 by Maria
Very insulted, angry and offended that WF ATM machine asked me to donate to Turkey but not to citizens/victims in East Palestine, Ohio
-
January 2023 by Rain Gutter Systems
We are business and we know how value our costumers are . I recommend this branch to anyone. They have treated me with respect and value me and my business to highest standards.
-
July 2022 by Miguel Angel Quintana
Good treatment of the staff
-
July 2022 by Kathleen Bowie DESIGNS BY KB
Exceptional service & helpful team. Thank you for the notary service that I have had to use several times. KB
