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February 2024 by W S
This Walgreens is bad. Incompetent and unhelpful staff. Bad attitudes. Always a problem getting your prescription and always tell you they are out of stock on OTC stuff. Go to the other Walgreens, run from this one.
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November 2023 by Cherun Freeman
The recent experience I've encountered with this Pharmacy today was the worst. Mind you, I've been refilling 1 script via telehealth and I missed 1 month. I decided to start back and these incompetent fools decided to run through my insurance. Why would you do that when I've always paid cash? I called today to check because I didn't receive normal email or text confirming refill received and in process. I got the run around, placed on hold 3 times without saying, I apologize for the lengthy hold, I'm still researching, may I place you on hold while I continue? That would've been the correct professional way. Hung up and called back. I thought the issue was cleared up, claimed my medication will be filled today if all medication is avail. I asked if it's in and if not please send to another store. I was advised in stock and will be filled.I was over it. Well it's late, no email, no text, no phone call. I will walk in to handle this.
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November 2023 by Chris Bennett
An absolute JOKE of a pharmacy. Pharmacist Alex promises one thing and makes accommodations while another Pharmacist completely disregards. Unprofessional pharmacy staff
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October 2023 by sam sanders
Worst experience ever. And I've dealt with pharmacies nearly every day for 10 years in my line of work...Ran out of my allergy meds 3-4 days early, so my insurance refused to pay until today. I've been going back and forth with them, my doctors office, and the pharmacy since I ran out. The staff was severely lacking in empathy, even after I drove all the way to the store yesterday-- BECAUSE THEY WOULD NOT ANSWER MY CALLS - covered in hives and desperate for relief. They didn't offer a few doses to get me through or ANY other solution. Only attitude and excuses! This morning, when I called AGAIN to check on the status of the meds, they told me they were in the middle of working on them. I received a phone call 2 hours later stating that one of the meds was out of stock. So unbelievable. I will no longer be using this store, for any reason.
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February 2023 by Wendy V.
Always went here to drop off FedEx stuff never an issue. Until, the other day an older lady came over to help with a nasty attitude, I showed her the barcodes on my phone like always and she said “I don’t care what you have I have to use another code” she proceeded to scan the wrong codes because FedEx never received my items and I had to go through a whole ordeal with FedEx over the phone to get my money back. I should have called her supervisor right then. I understand people go through stuff in life but you still go to work and it’s no one’s fault if you’re going through something or hate your job. I’m 9 months pregnant and she didn’t even care. Extremely rude. Second time I go here and have to deal with nasty employees. Never again. Finding another Walgreens.
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October 2022 by Jezz
Worst Walgreens pharmacy I've been to. Staff is on their cellular phone ignores you. Asked if someone can assist me, continued to ignore. I had a workers compensation paperwork with me. I was bit by a dog at my work and the staff here wants to get documentation including my doctor's paperwork and company's insurance which was provides but never released my medication.
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October 2022 by Shanika Robinson-Botchway
The whole pharmacy staff needs to be replaced! Very unprofessional and I asked about the get vaccinations sign they told be I would have to tell them what I need in order to get any info on what vaccines they do for travel.The pharmacist the consultant staff they are all very unpleasant and I see why the store is understaffed JUST NASTY!!
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July 2022 by Hanny Delgado
Pharmacists and the assistants (jackson) were very unprofessional. Made us redo the car line because our test would take 5 more minutes but made us wait over 25 so they could take care of the people behind us.
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May 2022 by Sue Hess
I've dealt with the pharmacy and they couldn't be more accommodating high praise to Walgreensfor the pharmacy at 1780 Congress avenue, great people
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April 2022 by Sam M.
This lady is the meanest person I've ever dealt with at a Walgreens. I came in with a double ear infection and couldn't hear her and she mocked me for not being able to hear her and was just so so rude do not get your prescriptions. Bad attitude bad service bad experience.
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March 2022 by mark buksbaum
The pharmacists are great the pharmacist assistant stink rude and told me to come back when they were on lunch knowing she would be on lunch I don't think this woman actually appreciates her job and should probably find a different one that would make her happy
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March 2022 by John C.
Had full knee replacement. Went to pharmacy after surgery to fill prescriptions waiting in line for 20 minutes in excruciating pain. The pharmacist explained that she could not fill the prescription due to the fact the doctor was in ft. Lauderdale and she had not seen my face before. I showed her the outpatient form, my prescription, hospital band and she simply stated she would not fill it until she spoke to the doctor. I asked for the prescriptions back and left. I insisted on understanding why she would not fill them so I called back and got the same response from pharmacist and she said the doctor had called back after we left and she could fill them. The lack of common sense, curtsey, professionalism, and willingness to help out a patient is remarkable. At the end of the conversation on the phone she said I bet no one else will fill them and that I will come crawling back for her to fill. I'm absolutely disgusted. The medical field has turned from people wanting to help others to lazy, inconsiderate, and incompetent people. And btw I filled the Prescription at Publix in 5 minutes with no paperwork. I hope people will change the way of thinking. The world needs better people
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February 2022 by Xavier Sardinas (XSGPhotos)
They let homeless people trash their bathrooms.Not to be rude, but them homeless people don't care about your bathrooms.
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January 2022 by Shanika Robinson
The whole pharmacy staff needs to be replaced! Very unprofessional and I asked about the get vaccinations sign they told be I would have to tell them what I need in order to get any info on what vaccines they do for travel.The pharmacist the consultant staff they are all very unpleasant and I see why the store is understaffed JUST NASTY!!
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January 2022 by Natalie P.
Horrible customer service I asked for a price match of a product which was advertised as less on their app/website and the cashier lied to me and said "we don't not price match" and made me pay the full price for the item. After I pay for my things I go on the Walgreens website and read their policies and it says that they honor price match. Horrible cashier horrible attitude would never recommend going there