CVS is a pharmacy and retail store that provides a variety of services and products. Customers appreciate the friendly and helpful staff, especially in the pharmacy, where kindness and excellent service have made a positive difference. Many reviews highlight employees going above and beyond to assist customers, whether by helping find items, offering quick and effective service, or accommodating last-minute needs. One employee, in particular, received praise for their immediate and successful customer support, making customers feel valued and cared for. The store has also improved recently under new management, with better customer interactions and service quality, although some areas like call answering still need work. In addition to shopping and pharmacy services, CVS offers COVID-19 testing, including lab and rapid tests in select locations, with some limitations due to high demand. Customers have noted that the store sometimes closes just before they arrive, but staff, including managers, have shown willingness to help even when the store is technically closed, demonstrating a strong commitment to customer care. Overall, CVS is recognized for its helpful staff, good service, and efforts to assist customers, making it a preferred choice for pharmacy needs and shopping.
