O'Reilly Auto Parts has seen significant improvements in customer service, with staff members receiving high praise for their dedication and helpfulness. Customers have reported positive experiences with employees like Rain, who goes above and beyond to assist and make customers feel valued. Alex and Carlos have also been recognized for their friendly and knowledgeable service, helping customers find the right parts and even installing batteries. George impressed customers by changing a battery in the rain, showcasing the team's commitment to excellent service. Overall, O'Reilly Auto Parts is noted for its outstanding customer service across locations in Florida.
Customer service was amazing without being overwhelming. They were very knowledgeable and friendly.
May 2025
Went in last week for a rear wiper blade. The young man that helped me was very polite and friendly. He even went outside and put it on for me. He also helped me pick out a good car wash, that his Pop uses on his sports car. Thank you Ziyah 🤠for your excellent customer service. I'll be back. 😊
October 2024
They don't give me the correct part for the 3rd time
