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6:45AM - 6:45PM
3355 Lake Worth Rd Suite 10, Palm Springs
Auto Parts
“I couldn't have been more pleased and grateful for Nicole. Nicole is absolutely amazing! She was hands on from the beginning. She was extremely helpful and went above and beyond. Especially after not receiving my order she immediately looked into what happen spoke with who she needed to speak with and resolved the problem while still keeping me informed every step of the way. She made me feel important and that I mattered and that is a wonderful feeling. Thank you so much Nicole keep up the amazing workService: Transmission”
“Bought a new battery in Feb. Everything was fine. COVID-19 hits, I'm working from home and barely using my car. Fast forward to late April. Battery dies completely! I get a jump, head on up to Congress Auto Parts. I've lost the receipt but they still replace the battery for free. I had to go to a different location because they didn't have one in stock, but they were so nice and courteous I didn't mind a bit. Very nice people.”
“Dealt with Max the assistant manager. Top end, customer service with support on a battery that he verified with a supplement company was not good. Direct contact stating he would go to my my vehicles battery. It confirmed the battery was finished. What I found was surprising, Max stated to me that he would take the battery out. When I was at O'Reilly's before this off of Dixie. They did not want anything to do with pulling a battery and that I had to pull it out. I'd would have. I think on a business measure on customer service Max delivered 110% of effort on this!
As a corporate identity it's ironic, that the same customer service is not withheld!
I recommend to visit store 3481 South Congress.
Complete extension of customer service, that a brand O'Reilly's should obtain. Without Max's attention with customer service this review would be be negative as my experience with O'Reilly's on Dixie HWY.
Keep the good work up Max!”
Auto Parts
Auto Parts
Auto Parts
“Today I attended the Auto Zone and was attended to by Osnaldo, they changed my battery and the service was excellent until the job was finished. I highly recommend the store”