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August 2023 by mike karklins
JUST A REMINDER THAT THESE GUYS ARE SCAMMERS!PAID $15k AND THEY INSTALLED $40 CAMERAS MADE IN CHINA THAT THEY GOT ON AMAZON. INSTALLED A USED NVR THAT WAS REGISTERED TO ANOTHER CLIENT.RIP OFF WARNING!!!! Highway Robbery. You're guaranteed to find a better deal anywhere other than Active Alarms. The owner Andy Gross and his team will rob you blind. Dont make the same mistake I made by hiring Active Alarms. CROOKS CROOKS CROOKS!! Negative 5 stars is what this company deserves. Got robbed on a $15000.00 job and they cant even provide a receipt itemized with all the specs. They don't want me to know how bad I got robbed!!!
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May 2023 by Joy Dahl
I've been wanting to change my security system for years because the company I was with kept calling me with false alarms all the time. I had to pay them to come look at the system 3 times and they never figured out what was wrong. I finally made the decision to start all over with new equipment and a new alarm company. I was referred to this company by someone I knew and I am very happy with the modern equipment. The President Andrew is one of the nicest most professional and concerned person I've ever dealt with. He comes to your home and makes sure to satisfy all of your security needs. He stays with the installation people through the process and comes back to make sure everything is right when the job is done. Some large companies may charge a little less, but Andrew gave me a feeling of security that I would never have with those larger companies. Choose Active Alarms, you won't regret it.
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January 2023 by Stephen Katzoff
Great service I’ve Known Andy for 12+ years.Always on point always on time.Could not ask for a better quality of work.Family-owned business with great qualities
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December 2022 by Lynn R
I updated my alarm system due to installation of impact windows. They answer the phone, follow up and the install had no problems. Local Business that answers the phone!
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August 2022 by Marketplace Marketing
Extremely pleased with all aspects of doing business with Active Alarm. They were competitively priced, incredibly responsive, knowledgeable, and efficient. We appreciated the manner in which Andy (owner) inspected our home, made suggestions, priced the job, supervised staff, kept us informed, and followed up to ensure we were satisfied. We also felt that technician Ougens did great work and treated us and our home respectfully. We communicated with Nick (General Manager) and Debbie (Office Manager) on occasion and found both of them to be top notch, as well. We would absolutely give Active Alarms an A+!
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March 2022 by Wendy Biksen
I was referred to Active Alarms for my home security system. I'm so glad I found them and have now referred them to my friends! They are always attentive, on-time and provide great service. Highly recommended!
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February 2022 by Devin Schmidt
Active Alarms has been handling my Fire Alarm Monitoring on my commercial properties for years now. They have always been very professional and make sure the job is done right. Andy and his team are reliable and responsive when you need assistance. Highly Recommend!
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January 2022 by Kate Orlando
Nick and the staff at Active Alarms are great! They are always professional and they are quick to let us know whenever there are any issues with the system(s).
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December 2021 by jeannine madison
I would highly recommend this company. I was with another company for quite awhile and didn’t realize how I was just settling. You truely get what you pay for. Active alarms is responsive and professional from my initial call with Nick for information to my system upgrade recommendation with Andy and service calls-handled by Olgunes. In this age of lack of service in a “service businesses” it was great to deal with a company who provides excellent customer service. You can always reach a live knowledgable human being. Dealing with a smaller company where the original owner of 30 years is still involved makes a huge differenceIf you are looking for great customer service knowledgeable technicians and a professional environment look no further Active alarms is it
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October 2021 by Paula Portch
We have used active alarms for years. They are professional but at the same time personable. They care about the well being of their customers. They are affordable and the rate doesn't double every year. When we have needed service they have checked the system before coming out. We have referred to several people all have been pleased with the service.
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October 2021 by Ryan Rose
Extremely pleased with all aspects of doing business with Active Alarm. They were competitively priced, incredibly responsive, knowledgeable, and efficient. We appreciated the manner in which Andy (owner) inspected our home, made suggestions, priced the job, supervised staff, kept us informed, and followed up to ensure we were satisfied. We also felt that technician Ougens did great work and treated us and our home respectfully. We communicated with Nick (General Manager) and Debbie (Office Manager) on occasion and found both of them to be top notch, as well. We would absolutely give Active Alarms an A+!
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October 2021 by pat goff
Just got my alarm system installed by Active Alarms and couldn't be more pleased with the service. They arrived on time and got the job done. Andy (the president) explained everything to me ahead of installation and took extra time to explain it all to me after the system was installed and to make sure I felt confident using the system. Thank you Active Alarms.
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July 2021 by J J
I needed an alarm system, cameras, motion sensors, the whole nine yards for my business and so I started to schedule appointments to get quotes. Active Alarms was the most responsive, quoted the quickest installation time frame (which they actually ended up doing a lot quicker) and the best price. The fact that they are a locally owned business allowed them to treat me like a person and not just an account number, which helps reassure me if there is an issue it will get remedied ASAP and not put in a queue for a week from now like the bigger nationwide companies do that I have worked with in the past. The app they have that allows me to not just view but also control the whole system from my phone and is of a great quality and very intuitive. Andy, the owner, who was hands on from start to finish, checked in with me almost every day for a week after wards to ensure I was happy with how everything went and how it was running.I recommend Active Alarms to any business or resident that values time and quality over anything else! I would give them more than 5 stars if google let me!
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January 2021 by Scott Ganson
Andy Gross and Active Alarm is one of the most professional companies I have hired. I was unhappy with ADT and looked for a new alarm company. Andy was very responsive and provided competitively priced quotes for state-of-the-art equipment and service. Everything was installed timely and worked perfectly from the start. I highly recommend Active Alarm here in southeast Florida.
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March 2020 by Deborah Dalle Mura
Great people, great service, recommend highly.
